At a Glance
- Tasks: Transform business operations with innovative automation and intelligent solutions.
- Company: Join a forward-thinking tech company focused on efficiency and reliability.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to collaborate across teams and travel internationally.
- Why this job: Make a real impact by enhancing productivity and reducing errors in operations.
- Qualifications: Experience in operations management, automation, and AI technologies required.
The predicted salary is between 60000 - 80000 € per year.
As a Technical Operations Manager, you will develop, implement, and maintain cutting-edge automated and intelligent solutions to enhance the efficiency, reliability, and security of business operations. This role is focused on replacing manual, repetitive tasks with intelligent, scalable adaptive workflows based on data-driven system analysis. Familiar with systems design, you will enable teams across the organisation to focus on higher-value, more complex challenges, significantly boosting productivity and business outcomes. Your key focus needs to be transforming Mypinpad, with a lot of manual processes, to one where errors are reduced (eliminated) systematically and throughput is enhanced. You are familiar with all tools and techniques required to right-size operations, including, but not limited to, monitoring tools, error-detection, maintenance, process optimisation, six-sigma (or equivalent), machine learning and AI. You have a good working knowledge of cloud systems, APIs, Kafka, micro-services architecture and are able to provide feedback into engineering and product design to improve operational management.
Requirements
- Experienced Operations Manager with a proven track record in systems thinking and automation.
- Programming and scripting: Ability to develop scripts across a range of systems including cloud management and AI systems. Python is essential along with other languages like JavaScript, Java, or R is recommended.
- AI/Machine Learning: Hands-on experience with AI and machine learning concepts, including an understanding of LLMs, prompt engineering, and Retrieval-Augmented Generation (RAG).
- AI/ML frameworks: Familiarity with AI and machine learning frameworks such as TensorFlow, PyTorch, LangChain, or other relevant libraries.
- Automation tools: Strong knowledge of traditional automation frameworks and tools (e.g., Firebase, Apache JMeter) and experience with no-code/low-code platforms (e.g., N8N, Zapier).
- System and cloud expertise: Experience with cloud platforms (AWS, Azure, or GCP) and a solid understanding of web applications, APIs, databases (SQL, vector databases), and DevOps practices.
- Data proficiency: Strong capabilities in data manipulation, data modelling, and analysis to prepare data for AI models and extract actionable insights.
- Analytical and problem-solving abilities: Exceptional critical thinking to diagnose complex issues and design innovative, data-driven solutions.
- Communication: Excellent communication skills to collaborate effectively with both technical teams and non-technical stakeholders across the business.
- Adaptability and continuous learning: The ability to stay current with the rapidly evolving landscape of AI technologies and methodologies.
- Problem-solving: A proactive and methodical approach to troubleshooting and resolving complex technical issues.
Qualifications
- A Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field, or equivalent practical experience.
- Proven experience as an Operations Manager, AI Engineer, or in a similar role that combines automation and AI.
- A portfolio of relevant AI-powered automation projects is highly desirable.
The successful candidate will also:
- Systems thinker: have a strong systems and automation experience, knowledge and track record.
- Problem solver: demonstrate problem-solving skills and the ability to think on your feet to provide effective solutions.
- Practical builder: able to design, code, and implement — not just conceptualise.
- Data-informed: uses measurement and evidence to prioritise and validate improvements.
- Collaborative influencer: works fluidly across business and tech teams to align on outcomes.
- Strong communicator: have excellent communication and presentation skills, with the ability to convey complex technical information to non-technical audiences.
- Resilient and adaptable: thrives in ambiguity, learns quickly, and drives work to completion.
- Ownership mindset: accountable for the reliability and impact of what they build.
- Remote worker: be able to work well and thrive in a remote environment and be willing to travel (Europe and worldwide) as required to support customer engagements.
Technical Operations Manager employer: Mypinpad
At Mypinpad, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Technical Operations Manager, you will have the opportunity to work with cutting-edge technologies in a dynamic remote environment, while benefiting from continuous learning and professional growth. Our commitment to employee well-being and a supportive work culture ensures that you can thrive both personally and professionally, making a meaningful impact on our operations and the future of automation.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Manager
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your automation projects and technical achievements. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to systems design and automation. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Operations Manager role. Highlight your experience with automation, AI, and systems design. We want to see how your skills align with our needs!
Showcase Your Projects:Include a portfolio of relevant AI-powered automation projects. This gives us a glimpse into your practical skills and how you've tackled similar challenges in the past.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Mypinpad
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud systems, APIs, and automation tools. Be ready to discuss how you've used Python or other programming languages in past projects. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've tackled complex issues with innovative solutions. Think about how you’ve applied systems thinking and automation to improve processes. This role is all about transforming manual tasks, so highlight your experience in this area.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You’ll need to collaborate with both tech and non-tech teams, so being able to convey your ideas clearly is crucial. Consider doing mock interviews to refine your communication style.
✨Demonstrate Your Adaptability
Be prepared to discuss how you stay current with AI technologies and methodologies. Share examples of how you've adapted to new tools or processes in the past. This shows that you're not just a builder but also a continuous learner who thrives in a fast-paced environment.
