At a Glance
- Tasks: Be the go-to person for customer orders and manage shipping processes.
- Company: Join Halliburton, a global leader in energy products and services.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Why this job: Make a real impact in a dynamic role with growth opportunities.
- Qualifications: Experience in customer service and import/export processes is a plus.
- Other info: Flexible working environment with a focus on health and safety.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for the right people – people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.
Job Duties
- Main contact for customer/location for all Pass Thru/Purchase items placed on Plants.
- Carry out import/export function for collection and delivery of materials and shipping to a global customer based ensuring export compliance laws/procedures are followed.
- Manage Pass Thru/Purchased orders for all Locations including liaising with Procurement to ensure parts received as required from Vendors.
- To perform the shipping of goods via SAP process.
- Exporting goods to customers complying with export control.
- Contacting freight forwarders to arrange shipments.
- Monthly customs duty reporting.
- Upkeep of all mandatory files for audit.
- Actively participates in the company’s Health and Safety Policy.
- Participates and implements processes that improve Service Quality.
Experience
- Import/export experience.
- Customer services.
Knowledge/Skills
- Knowledge of shipping processes.
- Computer literate.
- Good communication skills.
- Experience in continuous improvements.
- Ability to be flexible when required specifically at month end.
Location: Simpson Road, Arbroath, Angus, DD11 2NJ, United Kingdom
Compensation is competitive and commensurate with experience.
Customer Service Specialist in Arbroath employer: MyPetroCareer.com
Contact Detail:
MyPetroCareer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist in Arbroath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As a Customer Service Specialist, being able to convey information clearly is key. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to take on the challenges ahead.
We think you need these skills to ace Customer Service Specialist in Arbroath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Service Specialist. Highlight your import/export experience and any relevant customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at StudySmarter. Keep it engaging and personal – we love a good story!
Show Off Your Skills: Don’t forget to mention your knowledge of shipping processes and your computer literacy. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at MyPetroCareer.com
✨Know Your Stuff
Make sure you brush up on your import/export knowledge and shipping processes. Familiarise yourself with the specific duties mentioned in the job description, like managing Pass Thru/Purchased orders and using SAP for shipping. This will show that you're not just interested but also prepared.
✨Show Off Your Communication Skills
Since good communication is key in customer service, practice articulating your thoughts clearly. Think of examples from your past experiences where you successfully liaised with vendors or resolved customer issues. This will demonstrate your ability to handle the role effectively.
✨Be Ready for Flexibility
The job mentions the need for flexibility, especially at month-end. Prepare to discuss how you've adapted to changing situations in previous roles. Share specific instances where you had to pivot quickly and how you managed to maintain service quality.
✨Emphasise Continuous Improvement
Highlight any experience you have with process improvements. Be ready to discuss how you've contributed to enhancing service quality in your previous roles. This shows that you’re proactive and committed to making a positive impact in the workplace.