Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, respond to inquiries, and develop loyalty programs.
- Company: Join MyoMaster, a rapidly growing wellness brand backed by Google and elite athletes.
- Benefits: Enjoy a competitive salary, 25 days holiday, team workouts, and free products.
- Why this job: Be part of a fun, ambitious team focused on human optimization and customer satisfaction.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Opportunity for share options and a significant learning budget after one year.
The predicted salary is between 25000 - 27000 £ per year.
ABOUT US:
Join one of the fastest growing wellness brands in the UK.
We are MyoMaster, one of the fastest growing wellness brands in the UK. We are building the Home of Human Optimisation, we started at our kitchen table a few years ago and have scaled into a multi-million £ brand.
We are a team of driven, fun individuals who want to help people feel and perform better every day. We have huge ambitions to build a global brand and we are now backed by Google, a host of elite athletes and had a viral appearance on Dragon\’s Den earlier this year.
JOB SUMMARY:
We are currently on a look out for a dynamic Customer Services Executive to join our team. You will work closely with our Head of Operations, leading critical day-to-day customer service, and playing a pivotal role in scaling the business to 8 figures of revenue. If you’re great at interacting with people, ruthlessly organised, and thrive in fast-paced environments – this is the role for you.
THE ROLE:
- Put the customer at the heart of everything we do, respond efficiently to email and phone enquiries from other customers
- Develop knowledge on the MyoMaster range to advise customers
- Convert customers via online chat, instagram and email
- Develop a loyalty programme to reward and nurture VIP customers
- Communicate with our manufacturers + Head of Product to flag areas for improvement
- Develop a review programme to get customer feedback
ABOUT YOU:
- You have worked in a customer service role another business
- You have a growth mindset: We are working in a very fast paced start up environment, we are looking for someone who seeks constant learning
- You have exceptional organizational skills
- You have strong communication skills
THE BENEFITS:
- Salary £25,000 – £27,000
- 25 days holiday + Bank Holidays
- Weekly team workouts
- Share options after one year with the company
- Significant L&D budget that you allocate
- Free MyoMaster products
- Annual performance bonus
Customer Service Executive employer: MyoMaster
Contact Detail:
MyoMaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarize yourself with MyoMaster's product range and wellness philosophy. This knowledge will not only help you in customer interactions but also show your genuine interest in the brand during interviews.
✨Tip Number 2
Highlight your experience in fast-paced environments. Share specific examples of how you've successfully managed multiple customer inquiries or projects simultaneously, as this aligns with the dynamic nature of the role.
✨Tip Number 3
Demonstrate your growth mindset by discussing any recent learning experiences or skills you've developed. This shows that you're adaptable and eager to grow, which is crucial for a startup environment.
✨Tip Number 4
Prepare to discuss your organizational skills. Consider sharing tools or methods you use to stay organized and efficient, as these are key traits the company is looking for in a Customer Service Executive.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand MyoMaster's mission and values. Highlight how your personal values align with their goal of helping people feel and perform better.
Tailor Your CV: Make sure your CV reflects your experience in customer service roles. Emphasize your organizational skills and any experience you have in fast-paced environments, as these are crucial for this position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer inquiries and contributed to customer satisfaction in previous roles.
Showcase Your Growth Mindset: In your application, illustrate your growth mindset by sharing examples of how you've learned from challenges or adapted to new situations in your past work experiences.
How to prepare for a job interview at MyoMaster
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Organizational Skills
Prepare to discuss how you manage your time and prioritize tasks in a fast-paced environment. You might want to share tools or methods you use to stay organized and efficient.
✨Highlight Your Growth Mindset
Since the company values a growth mindset, be ready to talk about how you've embraced challenges and learned from experiences in your past roles. Mention any specific skills or knowledge you've gained recently.
✨Familiarize Yourself with MyoMaster Products
Before the interview, take some time to learn about the MyoMaster product range. Being knowledgeable about their offerings will help you answer questions confidently and show your genuine interest in the brand.
