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- Tasks: Support the sales process by processing orders and liaising with customers.
- Company: Join a rapidly growing company in Magherafelt with exciting expansion plans.
- Benefits: Enjoy a structured work schedule with early Friday finishes.
- Why this job: Be part of a dynamic team that values customer service and collaboration.
- Qualifications: Previous experience in sales support or customer service is preferred.
- Other info: Immediate start available for the right candidate.
The predicted salary is between 24000 - 36000 £ per year.
Monday Thursday 8am 5pm Friday 8am 2pm MYM Recruitment are excited to be working with our new Magherafelt client who due to a rapidly growing order book and continued expansion as a company, require a Sales Support Coordinatorfor an immediate start. The role will provide essential support within the companys sales process, ensuring smooth operations and excellent customer service. Key Duties/Responsibilities include but may not be limited to: Process quotes and sales orders for Product Manager efficiently and accurately, ensuring timely delivery. Complete specification sheet from quotation and update production plan when order is confirmed. Coordinate chassis and crane due dates and ensure they correlate with production schedule Work with Product Manager to understand spec and lead time of specialist parts required for build, ensuring it coincides with production plan. Liaise with customers via phone, email, and in-person, providing accurate information on their order progress, expected completion date, arranging delivery/collection of finished products. Collate information for IVA (Individual Vehicle Approval) procedure, booking and arranging transport of vehicle to test centre. Record customer and payment details and raise invoice upon completion of build and issue to customer. Maintain up-to-date records of customer interactions and transactions on database. Provide administrative support by preparing reports, tracking sales metrics, and organising schedules. Essential Criteria: Previous experience in a sales support or customer service role is preferred. Strong communication skills, both verbal and written, with an ability to engage effectively with customers. Excellent organisational skills with a keen attention to detail. Ability to work collaboratively within a team environment while also being self-motivated. Skills: Sales Support Customer Service Administrative Support
Sales Support Coordinator employer: MYM Recruitment
Contact Detail:
MYM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Familiarize yourself with the sales process and customer service best practices. Understanding how to efficiently process quotes and sales orders will give you a significant advantage during the interview.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Since you'll be liaising with customers and providing updates, being able to convey information clearly and effectively is crucial.
✨Tip Number 3
Highlight any experience you have with administrative tasks, such as preparing reports or tracking sales metrics. This will show that you're organized and detail-oriented, which are key traits for this role.
✨Tip Number 4
Demonstrate your ability to work collaboratively in a team environment. Share examples of how you've successfully worked with others in previous roles, as teamwork is essential for this position.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service roles. Emphasize your communication skills and any specific achievements that demonstrate your ability to provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key duties and responsibilities mentioned in the job description. Explain how your previous experiences align with the requirements of the Sales Support Coordinator role.
Showcase Your Organizational Skills: In your application, provide examples of how you have successfully managed multiple tasks or projects simultaneously. This will demonstrate your excellent organizational skills and attention to detail.
Highlight Team Collaboration: Mention instances where you have worked collaboratively within a team environment. This is important as the role requires working closely with the Product Manager and other team members.
How to prepare for a job interview at MYM Recruitment
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous positions. Highlight your communication skills and ability to engage effectively with customers.
✨Demonstrate Organizational Abilities
The job requires strong organizational skills and attention to detail. Discuss your methods for keeping track of multiple tasks or projects, and provide examples of how you have managed deadlines and ensured timely delivery in past roles.
✨Familiarize Yourself with Sales Processes
Understanding the sales process is crucial for this position. Research common sales support tasks and be ready to discuss how you can contribute to ensuring smooth operations within the sales team. Mention any relevant experience you have with processing quotes and sales orders.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company’s sales processes, team dynamics, and expectations for the Sales Support Coordinator role. This shows your interest in the position and helps you assess if it's the right fit for you.
