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- Tasks: Join our team as a Sales Administrator, processing orders and supporting customer interactions.
- Company: MYM Recruitment connects talent with exciting opportunities in a dynamic Cookstown business.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of a thriving team where your proactive approach makes a real impact.
- Qualifications: Must have two years of customer service experience and one year in order processing.
- Other info: Strong organisational skills and the ability to thrive under pressure are essential.
The predicted salary is between 24000 - 36000 £ per year.
MYM Recruitment are excited to be working with our existing Cookstown client who, due to a current surge in business, are currently seeking to recruit a Front of House & Sales Administrator to join their growing and dynamic team based at their Cookstown location. This is a dual role within the business, the main role is processing new sales orders and liaising with internal and external customers of the business. Strong organisational skills and the ability to work under pressure is essential. The secondary part of the role is Front of House including tasks such as answering the telephone, meeting and greeting visitors, postal duties and other reception duties. A strong pro-active approach for this role is essential and key to its success.
Key Duties/Responsibilities include but may not be limited to:
- Email Management
- Management of sales mailbox
- Order Processing
- Processing new sales orders, amending existing orders
- Liaison with Logistics & Factory
- Work closely with factory team and liaise with dispatch team around deliveries
- Data Management - Keeping client information up to date and in compliance with GDPR
- Customer Service - Maintain proactive communication with internal and external customers, manage customer queries
- Reception & Support Duties Cover - Provide reception cover and other tasks as and when required
Essential Criteria:
- Ambitious individual with excellent interpersonal skills
- Can work under pressure in a busy sales/manufacturing environment
- An energetic and proactive attitude to tasks to support the needs of the office
- Two years Customer Service experience within a busy Sales environment
- One year order processing in a busy Sales environment
- Computer literate: MS Office, Word, Excel, email and databases
- Effective problem solver
- Process Driven
Skills:
- Managing orders
- General Office Administration
- Data Management
Sales Administrator employer: MYM Recruitment
Contact Detail:
MYM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the specific sales processes and order management systems commonly used in the industry. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. This will prepare you for handling customer queries effectively, showcasing your interpersonal skills when you meet potential employers.
✨Tip Number 3
Research the company culture of the client in Cookstown. Understanding their values and work environment can help you tailor your responses during interviews, showing that you are a good fit for their dynamic team.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the role and the team dynamics, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and customer service. Emphasise your organisational skills and ability to work under pressure, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive attitude and interpersonal skills. Mention specific examples from your past experiences that demonstrate your ability to manage orders and provide excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your proficiency with MS Office and any experience you have with data management. This will show that you are well-equipped for the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Administrator.
How to prepare for a job interview at MYM Recruitment
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in a busy environment. Highlight any tools or methods you use to stay organised.
✨Demonstrate Customer Service Experience
With a focus on customer service, share your experiences dealing with customers, especially in high-pressure situations. Be ready to explain how you resolved issues and maintained positive relationships.
✨Familiarise Yourself with Order Processing
As order processing is a key part of the role, brush up on your knowledge of sales order systems and processes. Be prepared to discuss your previous experience with order management and how you ensure accuracy.
✨Exhibit a Proactive Attitude
The job description emphasises a proactive approach. Think of instances where you took initiative in your previous roles, whether it was improving a process or stepping up to help a colleague. This will show your potential employer that you're ready to contribute positively from day one.
