At a Glance
- Tasks: As a Smart Maintenance Engineer, you'll install and maintain Smart Meters in homes and businesses.
- Company: Join M Group Energy, a leading provider of metering services in the UK energy sector.
- Benefits: Enjoy perks like a company van, online GP service, retail discounts, and enhanced leave options.
- Other info: We value diversity and support career progression through training and development.
- Why this job: Experience a dynamic role with opportunities to grow while making a real difference in people's lives.
- Qualifications: No technical qualifications needed; just a willingness to learn and provide excellent customer service.
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there is a requirement to not only maintain, but also renew and reimagine. Whatever stage you are at in your career, with us you will have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we are enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You will join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing? As a Maintenance Engineer, you will be visiting various properties throughout the day, working on Smart Meters in both homes and businesses. You will be using a handheld device to complete your tasks, and once done, you will update all the details on your tablet, keeping records for new and existing customers up to date. No need to worry about live electric work - no previous technical qualifications are required!
Here’s a glimpse of what you will be doing:
- Reconnecting Gas and Electric Smart Meters
- Changing SIM cards, modems, and small gain aerials
- Re-joining smart devices to the network while in contact with energy companies
- Exchanging batteries on gas meters
- Completing site surveys and other support tasks that require a field-based engineer to visit properties
Do you like the idea of a varied day where no two days are the same? You will have plenty of opportunities to shine and make a real difference!
What you will bring:
- You will be located in one of those postcode areas: DG, EH, FK, G, KA, KY, ML, PA, TD
- Good geographical knowledge of your local and surrounding areas is key for this role
- Quick to learn and eager to grasp new tasks and opportunities
- Ability to use hand tools effectively
- Experience with handheld tools is important
- Ability to lift, carry, and climb ladders while ensuring health and safety requirements are met
- Self-motivated and organised, as this is a lone working role
- Dedicated to providing excellent customer service
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Experience in a meter reading role, especially with smart meters, is a plus
- Some electrical knowledge or qualification would be beneficial
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to thousands of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Company van/vehicle and fuel card for business use (telematics installed)
- Discretionary bonus scheme
- Recommend a friend - get rewarded for introducing people to us!
- 22 days plus bank holiday
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Smart Maintenance Engineer in Falkirk employer: MyJobHelper
At M Group Energy, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises safety and customer satisfaction. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a competitive benefits package that includes a pension scheme, online GP services, and a discretionary bonus scheme. Join us in making a meaningful impact in the energy sector while enjoying a varied and rewarding career as a Smart Maintenance Engineer in a friendly and respectful environment.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Maintenance Engineer in Falkirk
✨Tip Number 1
Familiarise yourself with the local area, especially the postcode regions mentioned in the job description. Having a good geographical knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with customers while installing and maintaining smart meters, showcasing your ability to provide excellent service can set you apart from other candidates.
✨Tip Number 3
Get comfortable with using handheld devices and tools, as these are essential for the job. Practising with similar equipment can help you feel more confident and prepared when discussing your technical abilities during the interview.
✨Tip Number 4
Highlight any relevant experience you have, even if it's not directly related to smart meters. Skills from previous roles that involve problem-solving, working independently, or using hand tools can be valuable and should be emphasised in your discussions.
We think you need these skills to ace Smart Maintenance Engineer in Falkirk
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Smart Maintenance Engineer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience:If you have experience with smart meters or in a similar role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to handle tasks like reconnecting meters and using handheld devices.
Showcase Customer Service Skills:Since the role involves interacting with customers, it's important to showcase your customer service skills. Provide examples of how you've successfully helped customers in previous roles, focusing on your dedication to making their lives easier.
Proofread Your Application:Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at MyJobHelper
✨Show Your Customer Service Skills
As a Smart Maintenance Engineer, you'll be interacting with customers regularly. Highlight your experience in providing excellent customer service and how you enjoy helping people. Share specific examples of how you've made a positive impact on customers in previous roles.
✨Demonstrate Your Technical Aptitude
Even though no technical qualifications are required, it's beneficial to show your eagerness to learn and adapt. Discuss any relevant experience you have with handheld tools or smart meters, and express your willingness to grasp new tasks quickly.
✨Emphasise Your Organisational Skills
This role involves a lot of lone working and managing your own schedule. Be prepared to discuss how you stay organised and self-motivated, especially when it comes to completing tasks efficiently while ensuring health and safety requirements are met.
✨Know the Local Area
Good geographical knowledge is key for this position. Familiarise yourself with the postcode areas mentioned in the job description and be ready to discuss your understanding of the local area during the interview. This will demonstrate your suitability for the role.
