At a Glance
- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join AkzoNobel, a leading paints company with a rich history and global presence.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible working options.
- Other info: Flexible hours and a commitment to diversity make this role unique.
- Why this job: Be part of a supportive team that values your growth and offers career progression.
- Qualifications: Customer service experience and a valid driving licence are essential.
About AkzoNobel
Since 1792, we have been supplying the innovative paints and coatings that help to colour people's lives and protect what matters most. Our world-class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We are active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity.
For more information please visit www.akzonobel.com
Sales Assistant/Driver
£12.66 per hour
20 Hours per week (Mon-Fri with occasional Saturdays)
Ayr KA8 9SX
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will carry out customer deliveries to homes and businesses too. This is a part-time 20 hr per week role, which will be 12pm-4pm Monday - Friday and occasional Saturdays.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
In our organization, all qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Understanding the products will help you engage more effectively with customers and demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Be prepared to share specific examples of how you've successfully handled customer interactions or resolved issues, as this role heavily relies on excellent interpersonal skills.
✨Tip Number 3
Show enthusiasm for teamwork and collaboration. Since the role involves working closely with colleagues, express your willingness to support others and contribute to a positive store environment during discussions.
✨Tip Number 4
Prepare to discuss your organisational skills, particularly in relation to planning delivery routes and managing stock. Being able to demonstrate your ability to stay calm under pressure will set you apart from other candidates.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous work that involved collaboration with colleagues and delivering excellent customer experiences.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as communication and organisational skills, and how you can contribute to the team.
Showcase Your Driving Experience:Since a valid driving licence is required, include details about your driving experience. If you have experience with delivery routes or logistics, make sure to highlight this in your application.
Highlight Your People Skills:Given the importance of interpersonal skills in this role, provide examples of how you've successfully engaged with customers in the past. This could be through anecdotes or specific achievements in previous positions.
How to prepare for a job interview at MyJobHelper
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss your experience in collaborative environments and how you support your team to achieve common goals.
✨Know the Products
Familiarise yourself with AkzoNobel's product range, especially Dulux. Showing knowledge about their paints and coatings can impress the interviewers and demonstrate your enthusiasm for the role.
✨Plan for Delivery Logistics
Since part of your job involves planning delivery routes, think about how you would approach this task. Discuss any relevant experience you have with logistics or time management during the interview.
