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- Tasks: Manage debtors, maintain client relationships, and improve processes in a dynamic environment.
- Company: Join CMS, a global law firm with a commitment to diversity and innovation.
- Benefits: Enjoy flexible working, competitive salary, generous holidays, and private medical insurance.
- Why this job: Be part of a supportive culture that values your growth and contributions.
- Qualifications: Knowledge of credit control, proficiency in MS Excel, and excellent communication skills required.
- Other info: CMS is an inclusive employer, welcoming applications from all backgrounds.
The predicted salary is between 21600 - 36000 £ per year.
This job is with CMS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
New opportunity for a credit controller based in Sheffield!
About us
CMS is a Future Facing firm with more than 70 offices in over 40 countries and 5,000+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.
We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.
About the Role
In this role, you can expect to get involved in a variety of work including:
* To support a Practice Group in the management of the Firm’s debtors whilst maintaining good client relationships.* Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.* Assist in identifying and implementing ways to develop and deliver products and services to meet client objectives and business needs.* Assist in Identifying and implementing process improvements that maximise efficiency and effectiveness.* Assist in identifying and executing ways to develop and enhance relationships with clients.* Enforcement of CMS credit policies including query resolution and treatment of bad/doubtful debt.* Daily debt reviews using ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto ARCS system, adhering to the best practice guidelines.* Liaison with external and internal clients to progress payment of invoices.* Handling client queries, escalating to the Practice Group or Partner as required.* Engage in discussions with the Practice Group team on debtor issues.* Maintaining up to date bad and doubtful debt provisions.* Working with the Debt Recovery Team in minimising overdue debt.* Account reconciliations to ensure correct allocation of Funds received.* Production of manual statements.
About You
We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role you must meet the following skills and experience:
* Knowledge of credit control process.* Knowledge of a legal billing system would be beneficial.* Proficient in MS Excel and Word.* Computer literate – basic typing skills.* Excellent written and verbal communication skills, able to communicate at all levels, confident, with professional telephone manner.* Analytical skills to resolve queries.* Shows flexibility in approach.* Is enthusiastic about role and keen to contribute to team.* Works to given timeframes and anticipates likely workflows.* Consistently produces accurate work.* Preferably experienced in account management.
What’s in it for you?
We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name just a few, these include:
* Competitive basic salary (reviewed annually)* Flexible, hybrid working policy* Generous bonus scheme* Up to 25 days holiday (rising to 28 days with service)* Holiday exchange scheme* Private medical insurance* Enhanced parental leave* Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010
If you would like to read more information regarding our range of benefits please visit our Rewards & Benefits page on our website.
Equal Opportunities
At CMS, we place diversity and inclusion at the centre of our culture and at the heart of our organisation. Not only does it make our firm a more rewarding place to work, but it also creates a stronger, more successful, and sustainable business where everyone feels comfortable and welcome.
We are a Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity as well as recruiting, retaining, and developing disabled talent at CMS. If you have a disability, or if you would like to discuss any accessibility requirements or adjustments for the recruitment process, please contact Ruth Kavanagh at who will be happy to support you.
Ready to apply? Here are the next steps.
We look forward to receiving your application via our CMS Careers site. Please contact our Talent Acquisition team if you have any questions.
Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
#LI-CM1
Salary : Negotiable
Credit Controller - Sheffield employer: myGwork
Contact Detail:
myGwork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Sheffield
✨Tip Number 1
Familiarize yourself with the credit control process and legal billing systems. This knowledge will not only help you in the interview but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Highlight your analytical skills during discussions. Be prepared to share examples of how you've resolved queries or improved processes in previous roles, as this aligns with CMS's focus on efficiency.
✨Tip Number 3
Show enthusiasm for the role and the company culture. Research CMS’s values and be ready to discuss how you can contribute to their dynamic and inclusive environment.
✨Tip Number 4
Prepare to discuss your experience in account management and client communication. Being able to articulate your approach to maintaining good client relationships will set you apart.
We think you need these skills to ace Credit Controller - Sheffield
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Credit Controller position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in credit control or account management. Use specific examples to demonstrate your knowledge of the credit control process and your ability to maintain client relationships.
Showcase Your Skills: Make sure to highlight your proficiency in MS Excel and Word, as well as your excellent written and verbal communication skills. Mention any experience you have with legal billing systems, as this is beneficial for the role.
Personalize Your Application: Address your cover letter to the hiring team at CMS and express your enthusiasm for the role. Mention why you are interested in working for CMS specifically, and how you align with their values of diversity and inclusion.
How to prepare for a job interview at myGwork
✨Understand the Credit Control Process
Make sure you have a solid grasp of the credit control process. Be prepared to discuss your previous experiences and how they relate to managing debtors and maintaining client relationships.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with clients or resolved queries in the past.
✨Demonstrate Analytical Thinking
Prepare to showcase your analytical skills by discussing specific instances where you've resolved complex issues or improved processes. This will highlight your ability to handle queries and enhance efficiency.
✨Emphasize Flexibility and Team Contribution
CMS values flexibility and teamwork. Be ready to share examples of how you've adapted to changing situations and contributed positively to a team environment, showing your enthusiasm for the role.
