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For Companies At a Glance
- Tasks: Deliver exceptional customer service and showcase innovative products in a vibrant retail environment.
- Company: Join Virgin Media Oâ‚‚, an inclusive employer committed to diversity.
- Benefits: Competitive pay, private medical cover, generous leave, and a great pension scheme.
- Other info: Enjoy tailored training and ongoing support in a fast-paced setting.
- Why this job: Be part of a dynamic team and help customers find the best tech solutions.
- Qualifications: Confidence, communication skills, and a passion for technology are key.
The predicted salary is between 27900 - 27900 £ per year.
This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: Wrexham, Hope Street
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing innovative products and meeting performance goals.
- Helping to maintain an inviting and organized store environment.
Must‑Haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast‑paced retail setting.
Other Qualities We Are Looking For
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it For You
- We’ll set you up for success with an exceptional tailored training induction and ongoing support.
- Competitive hourly rate of £13.45, with potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave and birthday off, with the option to buy and sell up to five extra days.
- Excellent pension scheme, matching up to 10%.
Retail Advisor, 16hrs, Wrexham Hope Street employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor, 16hrs, Wrexham Hope Street
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media Oâ‚‚. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your tech-savviness! As a Retail Advisor, having a genuine interest in technology is key. Brush up on the latest products and trends so you can impress them with your knowledge and enthusiasm during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Virgin Media O₂. Let’s get you that job!
We think you need these skills to ace Retail Advisor, 16hrs, Wrexham Hope Street
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application for the Retail Advisor position. Highlight any relevant experience in customer service or retail, and explain how your skills align with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company
Before your interview, take some time to research Virgin Media Oâ‚‚. Understand their values, products, and what makes them stand out in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Retail Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and how you build rapport, as these are crucial for the role.
✨Demonstrate Your Passion for Technology
Since the role involves showcasing innovative products, be ready to discuss your interest in technology. Share any personal experiences or knowledge about tech that can enhance customer experiences. This will set you apart as someone who truly understands the products you'll be selling.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows you're proactive and genuinely interested in how you can contribute to the team.