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- Tasks: Be the welcoming face of Braze, ensuring smooth reception operations and supporting employee needs.
- Company: Join Braze, a leading customer engagement platform and an inclusive employer for the LGBTQ+ community.
- Benefits: Enjoy competitive pay, flexible time off, and comprehensive health benefits in a supportive work environment.
- Why this job: Make a real impact in a vibrant culture that values teamwork and personal growth.
- Qualifications: 1-2 years in reception or customer service; confident, detail-oriented, and proactive.
- Other info: This is a full-time, in-office role based in London, requiring a positive attitude and adaptability.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Workplace Experience Receptionist role at myGwork – LGBTQ+ Business Community
14 hours ago Be among the first 25 applicants
Join to apply for the Workplace Experience Receptionist role at myGwork – LGBTQ+ Business Community
This job is with Braze, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
What To Expect
We are looking for a Workplace Experience professional to ensure the successful daily reception operations of our London office. This individual will collaborate with local Braze team members in supporting the ongoing development of our global workplace reception initiatives. This position sits within the People Team and reports to the Workplace Experience Regional Manager for EMEA.
Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively enhances the employee experience. You’ll maintain a strong pulse on the needs of our London employees and be adaptable to evolving global conditions and workplace dynamics. This role will be required to be in-office 5 days per week.
What You’ll Do
- Be the first face of Braze – greet all visitors with warmth and professionalism, ensuring a smooth check-in experience and prompt communication with their hosts.
- Maintain a polished and welcoming reception area that reflects Braze’s high standards and creates a great first impression for employees, clients, partners, and vendors.
- Deliver best-in-class customer service to everyone who walks through the door, acting as a helpful and approachable point of contact for the office.
- Monitor and respond to guest registration and office access tickets with a customer-first mindset, helping ensure world-class support for our London team.
- Assist with badge management, supporting the site lead in processing physical badge requests and managing employee access needs.
- Balance multiple priorities with ease, responding to urgent needs while keeping day-to-day tasks running smoothly and on schedule.
- Support general office requests and workplace questions, helping employees get what they need to do their best work.
- Play a key role in in-office events, from helping manage access and check-in to assisting with logistics and creating a seamless experience.
- Be a flexible team player, jumping in to support the Workplace team with ad-hoc tasks, PTO coverage, and operational needs as they arise.
Who You Are
- 1-2 years of experience in a reception role; experience in customer service a plus.
- Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule
- Someone who is confident, positive, and comfortable being in a highly visible role that will define the reputation of the Braze Workplace Team.
- Passion for best-in-class workplace experience and customer service.
- A strong communicator with excellent grammatical skills.
- A sharp eye for detail and a sense of office pride.
- Data-driven with a mindset of continual improvement.
- Proactive and self-motivated with the ability to set own priorities.
- A creative problem-solver, bringing innovative ideas and solutions to the table.
- An awesome can-do attitude – no task is too big or too small.
- Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds.
- Familiar with Mac computer and GSuite.
What We Offer
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
Benefits
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work
About Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We\’re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
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Workplace Experience Receptionist employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience Receptionist
✨Tip Number 1
Familiarise yourself with Braze's company culture and values. They emphasise teamwork, inclusivity, and a passion for customer service. Showing that you understand and align with these values during your interactions can set you apart.
✨Tip Number 2
Prepare to demonstrate your customer service skills in real-time scenarios. Since the role involves being the first point of contact, think about how you would handle various visitor situations and be ready to discuss them.
✨Tip Number 3
Network with current or former employees of Braze if possible. They can provide insights into the workplace experience and what it takes to succeed in the receptionist role, which can help you tailor your approach.
✨Tip Number 4
Showcase your adaptability and problem-solving skills. Given the fast-paced environment at Braze, be prepared to share examples of how you've successfully managed multiple priorities or adapted to changing circumstances in previous roles.
We think you need these skills to ace Workplace Experience Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or customer service roles. Emphasise skills like communication, attention to detail, and problem-solving, as these are crucial for the Workplace Experience Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for creating a positive workplace experience. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to Braze's welcoming environment.
Showcase Your Soft Skills: In your application, highlight soft skills such as being approachable, adaptable, and proactive. These traits are essential for the role, so provide examples of how you've demonstrated them in previous positions.
Research Braze's Culture: Familiarise yourself with Braze's values and workplace culture. Incorporate this knowledge into your application to show that you align with their mission and are genuinely interested in being part of their team.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Showcase Your Customer Service Skills
As a Workplace Experience Receptionist, you'll be the first point of contact for visitors. Highlight your previous customer service experience and share specific examples of how you've provided exceptional service in the past.
✨Demonstrate Your Adaptability
Braze values adaptability in a fast-paced environment. Be prepared to discuss how you've successfully managed multiple priorities and adapted to changing circumstances in previous roles.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to showcase your excellent grammatical skills during the interview.
✨Express Your Passion for Workplace Experience
Braze seeks individuals who are passionate about creating a positive workplace experience. Share your ideas on what makes a great reception area and how you can contribute to enhancing the employee experience at Braze.
