Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences.
- Company: Join Virgin Media Oâ‚‚, a diverse and inclusive employer.
- Benefits: Enjoy a fantastic rewards package and support for you and your loved ones.
- Why this job: Make a real impact in a fast-paced environment while growing your leadership skills.
- Qualifications: Experience in team management and delivering excellent customer service.
- Other info: Be part of a culture that celebrates diversity and empowers everyone.
The predicted salary is between 28800 - 43200 £ per year.
This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
As a Store Manager you will bring our core values to life through your team of between 5 and 15 employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking.
You will create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count. Travel is a requirement of the role for store visits and wider team meetings.
Who we are
The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams – jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Accessible, inclusive and equitable for all. Virgin Media Oâ‚‚ is an equal opportunities employer and we are working hard to remove bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
- Experience working in a fast paced environment, not necessarily Retail.
- Experience managing a team with passion and drive, with full accountability for your team's performance.
- Experience of Budgets and Profit and Loss responsibility.
- Experience delivering first class customer experiences through a highly engaged team.
- Experience delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours.
- Experience working towards targets and driving opportunities to grow revenue.
- Experience using data inputs (i.e. footfall, matrix hours, trading hours, employee contracted hours) to improve efficiency and deliver store rotas in an effective and timely manner.
The other stuff we are looking for
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What's in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media Oâ‚‚, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a telephone conversation and an interview.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media Oâ‚‚ family.
Store Manager - Worcester employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Worcester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media Oâ‚‚'s values and mission. This way, you can show how your experience aligns with their goals and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your leadership stories! As a Store Manager, you'll need to inspire and motivate your team. Think of specific examples where you've successfully led a team or improved customer experiences, and be ready to share them during your interview.
✨Tip Number 3
Show off your data skills! Since the role involves using data to improve efficiency, prepare to discuss how you've used metrics in past roles to drive performance. This will highlight your analytical side and your ability to make informed decisions.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or future goals of the store. This shows your genuine interest and helps you assess if it's the right fit for you.
We think you need these skills to ace Store Manager - Worcester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for retail and team management aligns with our values at Virgin Media Oâ‚‚.
Tailor Your Experience: Make sure to highlight your relevant experience in fast-paced environments and team management. We’re looking for specific examples that demonstrate your ability to lead and inspire a team, so don’t hold back!
Be Authentic: We encourage you to be your true self in your application. Share your unique experiences and perspectives, as we value diversity and inclusion at Virgin Media Oâ‚‚. Let us know what makes you, you!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect and learn more about you and your journey!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Before the interview, make sure you understand Virgin Media Oâ‚‚'s core values and how they relate to the role of Store Manager. Familiarise yourself with their customer service approach and think about how you can bring those values to life through your leadership.
✨Showcase Your Leadership Skills
Be ready to discuss your experience managing teams and how you've motivated them in the past. Prepare specific examples of how you've inspired your team to deliver exceptional customer experiences and how you've handled challenges in a fast-paced environment.
✨Data-Driven Decisions
Since the role involves using data to improve efficiency, come prepared to talk about how you've used metrics in previous roles. Think about examples where you've analysed data to drive performance or optimise store operations.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. You might ask about the team culture, how success is measured for a Store Manager, or what challenges the store is currently facing. This shows you're engaged and serious about the position.
