At a Glance
- Tasks: Deliver exceptional customer service and showcase innovative products in a vibrant retail environment.
- Company: Join Virgin Media O₂, an inclusive employer committed to diversity and innovation.
- Benefits: Competitive pay, private medical cover, generous leave, and a strong pension scheme.
- Other info: Enjoy tailored training and a supportive team in a fast-paced retail setting.
- Why this job: Shape memorable moments for customers while building a rewarding career in tech.
- Qualifications: Confidence, communication skills, and a passion for great service are essential.
The predicted salary is between 27900 - 27900 £ per year.
Virgin Media O₂ is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: Worcester
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You'll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
The Must Haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
The Other Stuff We Are Looking For
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What's in it for you
- We'll set you up for success with supportive team and tailored training on a 4-day (30 Hours) induction within the first two weeks of your start date.
- A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
- Private medical cover through BUPA, a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 23 days' annual leave and your birthday off, plus the option to buy and sell up to 5 extra days.
- An excellent pension scheme, matching up to 10%.
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O₂.
Retail Advisor, 20hrs 6M FTC, Worcester employer: myGwork - LGBTQ+ Business Community
Virgin Media O₂ is an exceptional employer that prioritises inclusivity and employee well-being, making it a fantastic place to work in Worcester. With competitive pay, comprehensive benefits including private medical cover and generous leave policies, as well as a strong focus on personal development through tailored training and growth opportunities, employees are empowered to thrive in a supportive and dynamic retail environment. Join us to not only enhance your career but also to be part of a team that values innovation and customer satisfaction.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor, 20hrs 6M FTC, Worcester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O₂. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Advisor, you'll be all about customer service. Role-play with a friend or family member to get comfortable with welcoming customers and recommending products. The more you practice, the more confident you'll feel when it counts!
✨Tip Number 3
Show off your passion for tech! Since this role involves showcasing innovative products, make sure to highlight any personal experiences or interests in technology during your interview. Share how tech has made a difference in your life – it’ll resonate with the team!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Retail Advisor, 20hrs 6M FTC, Worcester
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and technology.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Retail Advisor role. Mention any relevant retail or customer service experience that showcases your ability to connect with customers.
Show Enthusiasm:Express your excitement about the opportunity to work with Virgin Media O₂. We love candidates who are genuinely interested in our products and services, so share why you’re keen to join our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Familiarise yourself with Virgin Media O₂'s products and services. Being able to discuss how these can benefit customers will show your genuine interest in technology and help you build rapport during the interview.
✨Showcase Your People Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight your communication skills and ability to adapt to different customer needs, as this is crucial for a Retail Advisor role.
✨Demonstrate Team Spirit
Think of instances where you've worked collaboratively in a team. Emphasise your proactive attitude and how you contribute to achieving team goals, as this aligns with the company's values.
✨Be Ready to Learn
Express your enthusiasm for learning and growing in a fast-paced environment. Mention any previous experiences where you've adapted quickly to new challenges, showcasing your resilience and motivation.
