At a Glance
- Tasks: Assist customers, manage stock, and provide excellent service in a supportive team.
- Company: Join RS Group, an inclusive employer committed to diversity and community.
- Benefits: Enjoy health cover, pension schemes, performance bonuses, and personal development opportunities.
- Other info: Great career growth potential and a chance to be part of a meaningful mission.
- Why this job: Make a real impact while working with a friendly team in a dynamic environment.
- Qualifications: Customer service experience, strong communication skills, and a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
This job is with RS Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Location - Watford.
If you are looking for a rewarding opportunity and working as part of a supportive team, then this is the role for you. Based in our RS Local Watford Branch, you will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.
What You Will Be Doing
- As a Branch Assistant, you will report directly to the Branch Manager.
- Within the Branch, you will provide excellent customer service by helping identify our customers’ needs and requirements, building strong relationships, and investigating and resolving customer issues from general and technical questions while advising on delivery options and dispatches.
- You will also be responsible for some warehouse and stock management picking and packing activities.
What do I need to be successful?
- Some experience in a Customer Service or Retail role
- Strong communication skills
- The ability to multi-task and put your attention to different areas of work throughout your day
- Computer literacy
- A friendly face and a can-do attitude
What’s in it for you?
- Option to join – Generous Defined Contribution Pension scheme.
- Option to join – Aviva Private Health Medical cover.
- Option to join – AXA PPP Health Cash Plan.
- Option to join – Save as you Earn Employee Share Scheme.
- Option to buy more days’ holiday per annum.
- Annual Employee Performance Bonus scheme.
- Preferential discounts on Personal Contract Hire for brand new vehicles for family & friends.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Company workwear & PPE.
- A wide range of personal development programmes to build on your strengths.
We are RS Group. At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems. We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social, and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
RS Local Branch Assistant in Watford employer: myGwork - LGBTQ+ Business Community
At RS Group, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work environment. Located in Watford, our Local Branch offers a range of benefits including a generous pension scheme, private health cover, and extensive personal development programmes, ensuring that you can grow both personally and professionally. Join us to be part of a team that not only solves engineering challenges but also invests in your wellbeing and career progression.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land RS Local Branch Assistant in Watford
✨Tip Number 1
Get to know the company! Research RS Group and understand their values, especially their commitment to inclusivity. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with trade customers, role-play common scenarios with a friend. This will boost your confidence and help you articulate how you can meet customer needs effectively.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. Highlighting your problem-solving skills will resonate well with RS Group's mission to turn the impossible into possible.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the RS Group team. Don’t miss out on this opportunity!
We think you need these skills to ace RS Local Branch Assistant in Watford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your can-do attitude fits with our team.
Tailor Your Experience:Make sure to highlight any relevant experience in customer service or retail. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Remember, we’re looking for strong communication skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company
Before your interview, take some time to research RS Group. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think about how you resolved issues or built relationships with customers, as these stories will highlight your suitability for the position.
✨Demonstrate Your Can-Do Attitude
RS Group values a can-do attitude, so be ready to discuss how you approach challenges positively. Share instances where you tackled difficult situations or went above and beyond to meet customer needs, showcasing your proactive mindset.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
