At a Glance
- Tasks: Welcome guests, serve drinks, and support the team in a vibrant live entertainment venue.
- Company: Join AEG EUROPE, a top-rated inclusive employer in the entertainment industry.
- Benefits: Flexible hours, dynamic work environment, and a chance to be part of unforgettable events.
- Other info: Opportunities for growth in a diverse and inclusive workplace.
- Why this job: Be the friendly face that creates memorable experiences for guests at Watford Colosseum.
- Qualifications: Customer service experience, bar skills, and a positive, team-oriented attitude.
The predicted salary is between 12 - 15 € per hour.
This job is with AEG EUROPE, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Do you have bar experience? Are you looking to experience the extraordinary and help create unforgettable moments? Want to work for a company named in The Sunday Times Best Places to Work? Join the Show at Watford Colosseum – Become a Front of House Assistant! Be part of something new, exciting, and unforgettable.
AEG Presents opened the doors to our newest live entertainment venue – Watford Colosseum – back in September. We're now looking to add to our existing amazing Front of House team, with like-minded vibrant, people-loving Front of House Assistants to be the welcoming face for every guest who walks through our doors.
What You'll Be Doing
- Welcoming & Guiding Guests: You’ll be the friendly face guests meet first – scanning tickets, helping them find their seats, and ensuring everyone feels welcome, including our access customers. You’ll also keep public areas like the foyer and auditorium looking their best at all times.
- Delivering First-Class Service at the Bar: Working across our bars, you’ll serve drinks efficiently and confidently in a fast-paced environment, ensuring every customer enjoys a seamless experience. From pulling pints to managing cash, you’ll help keep the good times flowing.
- Supporting Behind the Scenes: You’ll lend a hand wherever it’s needed – whether that’s selling programmes and merchandise, running the cloakroom on event nights, or jumping in to support colleagues and guests with whatever comes up. Every shift is different – and you’ll thrive on the variety.
What We're Looking For
- Previous experience working in a customer-facing role, ideally with bar or cash handling duties.
- A natural ability to stay calm and friendly under pressure – especially during busy show nights.
- A genuine passion for delivering a Best-In-Class service and making people feel welcome.
- Flexibility to work evenings and weekends and at short notice – live events don’t follow a 9-5!
- A proactive, positive attitude and a team-first mindset.
Where You’ll be based: at the venue in Watford. You must be available to work evenings and weekends at events (5 pm-11 pm).
When: We’ll be holding interviews in May and looking for people to start work with us in June 2026.
Job Details: You will need to be able to work the majority of our events.
Why Apply? Find out why our employees love working here.
Our Commitment to Inclusion: We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware. We know that diverse teams make the strongest teams. That’s why we actively encourage people from all backgrounds, experiences and perspectives to apply. Because at AEG, we believe that the best ideas come from the most inclusive teams – and we’re building a workplace where everyone can thrive.
Front of House Assistants in Watford employer: myGwork - LGBTQ+ Business Community
AEG EUROPE is an exceptional employer, renowned for its commitment to inclusivity and employee satisfaction, as evidenced by its recognition in The Sunday Times Best Places to Work. Working at the vibrant Watford Colosseum offers Front of House Assistants the chance to be part of a dynamic team that values diversity, fosters personal growth, and provides opportunities to create unforgettable experiences for guests. With a supportive work culture and flexible scheduling around exciting live events, AEG ensures that every team member feels valued and empowered to deliver first-class service.
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistants in Watford
✨Tip Number 1
Get to know the venue! Familiarise yourself with Watford Colosseum and its events. This way, when you chat with the team or during interviews, you can show your enthusiasm and knowledge about what makes this place special.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to stay calm under pressure, like busy show nights. Role-play with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Network with current employees! If you can, reach out to people who already work at AEG. They can give you insider tips on what it’s like to work there and what they look for in a Front of House Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to be part of something extraordinary!
We think you need these skills to ace Front of House Assistants in Watford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the vibrant atmosphere at Watford Colosseum.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in customer-facing roles or bar work. We love seeing how your past experiences can contribute to creating unforgettable moments for our guests!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff – your skills and why you’d be a great fit for our Front of House team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to join our amazing team at AEG Europe!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Watford Colosseum. Understand its layout, the types of events held there, and the overall atmosphere. This will not only show your enthusiasm but also help you answer questions about how you would enhance the guest experience.
✨Show Off Your Customer Service Skills
Since this role is all about making guests feel welcome, be prepared to share specific examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to ensure a positive experience for someone.
✨Demonstrate Your Team Spirit
AEG values a team-first mindset, so be ready to discuss how you work well in a team environment. Share stories that highlight your ability to support colleagues and adapt to different roles during busy events. This will show that you're flexible and ready to jump in wherever needed.
✨Prepare for Fast-Paced Scenarios
Given the nature of live events, it’s crucial to stay calm under pressure. Think of examples where you successfully managed stressful situations, especially in a bar or customer-facing role. Practising how you would handle a busy night at the bar can also give you an edge in the interview.
