At a Glance
- Tasks: Lead a dynamic team to enhance and manage core business systems.
- Company: Join a forward-thinking organisation focused on innovation and efficiency.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting chance to work with cutting-edge technologies in a collaborative environment.
- Why this job: Make a real impact by driving system improvements that enhance user experience.
- Qualifications: Experience in managing application support teams and strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
The Systems Manager – Applications will lead a small, high-performing internal team and multiple external partners responsible for ensuring our core business systems are reliable, efficient, and continuously evolving to meet organisational goals. This role balances day‑to‑day service management with driving a roadmap of improvement and value creation from our business system investments, offering the opportunity to drive meaningful system improvements that enhance efficiency and user experience.
Key Responsibilities
- Lead and develop the Business Systems Support team, providing direction, coaching, and prioritisation across L2/L3 support and change activities.
- Ensure business systems within the team’s domain remain fit-for-purpose, stable, and aligned with evolving business needs.
- Manage third‑party providers who perform much of the hands‑on build and support work, ensuring quality and alignment to standards.
- Define and deliver an incremental roadmap for business system enhancements, optimisations, and integrations to maximise business value.
- Own and report on BAU service performance, including incident management, problem resolution, and service metrics.
- Establish key performance indicators (KPIs) and feedback loops to measure and report on the success (health, adoption, performance) of business systems within the domain.
- Partner with business stakeholders across functions to understand priorities, evolving processes and regulatory requirements and translate these into clear technical deliverables and solution designs.
- Evaluate new features, releases, and technologies within the business systems landscape.
- Stay abreast of industry trends and emerging technologies and drive innovation within the organisation, making use of approaches such as proof of concept to demonstrate value.
- Champion best practices in system governance, documentation, release management, and user adoption.
- Contribute to enterprise-wide initiatives to strengthen systems alignment, interoperability, and process consistency.
- Champion automation and standardisation across processes and system usage.
Skills and Experience
- Proven experience managing business or enterprise application support teams.
- Hands‑on familiarity with business systems such as Microsoft Dynamics 365 F&O, Workday, and SugarCRM.
- Demonstrable experience with D365 F&O is advantageous.
- Skilled at managing third‑party service providers and ensuring quality, value, and compliance.
- Strong track record managing vendor relationships and delivery through mixed internal/external resources.
- Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Ability to translate complex system functionality into understandable business context and outcomes, whilst also translating complex business requirements into unambiguous technical design.
- Experience balancing operational delivery with roadmap planning and continuous improvement.
- Strong project management capability, ideally with exposure to Agile and ITIL ways of working.
- Strong analytical and reporting capabilities to track service performance and outcomes.
- Experience with business process mapping and optimisation methodologies.
- Background managing integrations between ERP and data/BI platforms is useful.
- Experience within the construction industry can be advantageous.
- Strong project management skills and experience managing cross‑functional teams.
- Vendor Management, particularly Managed Service Providers.
- Experience balancing BAU operations with project and change delivery.
Systems Application Manager employer: myGwork - LGBTQ+ Business Community
As a Systems Application Manager, you will thrive in a dynamic and supportive work environment that prioritises employee development and innovation. Our company fosters a culture of collaboration and continuous improvement, offering ample opportunities for professional growth while working with cutting-edge technologies. Located in a vibrant area, we provide a unique blend of stability and creativity, ensuring that your contributions lead to meaningful enhancements in our business systems.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Systems Application Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Systems Application Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its systems. Understand their current tech stack and think about how you can contribute to their goals. We want you to show them that you’re not just another candidate, but the perfect fit for driving their business system improvements.
✨Tip Number 3
Practice your communication skills! As a Systems Application Manager, you’ll need to translate complex ideas into simple terms. We suggest doing mock interviews with friends or using online resources to refine your pitch and ensure you can engage stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Systems Application Manager
Some tips for your application 🫡
Show Your Passion for Systems Management:When writing your application, let us see your enthusiasm for managing business systems. Share specific examples of how you've improved system efficiency or user experience in previous roles. We love to see candidates who are genuinely excited about driving meaningful improvements!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience with business systems like Microsoft Dynamics 365 F&O or Workday. We want to know how your skills align with our needs, so don’t be shy about showcasing your hands-on familiarity and any successful projects you've led.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to explain your past experiences and how they relate to the role. We appreciate well-structured applications that make it easy for us to see your qualifications at a glance!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Systems Inside Out
Make sure you’re well-versed in the business systems mentioned in the job description, like Microsoft Dynamics 365 F&O and Workday. Brush up on their functionalities and how they can be optimised to meet organisational goals. This will show your potential employer that you’re not just familiar with the tools, but you understand how to leverage them for maximum impact.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your experience in managing and developing teams. Think of specific examples where you’ve provided direction, coaching, or prioritisation. Highlight how you’ve successfully balanced day-to-day operations with strategic improvements, as this will resonate well with the interviewers.
✨Demonstrate Your Vendor Management Experience
Be ready to talk about your experience managing third-party service providers. Share examples of how you ensured quality and compliance while maintaining strong vendor relationships. This is crucial for the role, so showing that you can effectively manage external partners will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to system performance or stakeholder engagement. Practice articulating your thought process clearly and logically. Use the STAR method (Situation, Task, Action, Result) to structure your answers, which will help you convey your analytical and project management skills effectively.
