At a Glance
- Tasks: Help individuals regain control of their finances through advice and support.
- Company: Ingeus, an inclusive employer supporting the LGBTQ+ community.
- Benefits: 25 days leave, private medical insurance, and 24/7 counselling support.
- Other info: Flexible work environment with opportunities for community volunteering.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong relationship-building skills and a compassionate approach required.
The predicted salary is between 28755 - 28755 £ per year.
Ingeus is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Salary and Location: £28,755.41 per annum. Location: Swindon and Chippenham. Contract: Full-time, Permanent.
About The Role: Primarily based in the probation office, you will provide information, advice and support to individuals, helping them regain control over their finances. You will manage multiple caseloads, keeping meticulous records of every interaction and coordinating benefit applications.
What You’ll Be Doing:
- Offer budgeting advice, arrange payment plans, and assist with benefit applications.
- Support clients in opening bank accounts and understanding their finances.
- Collaborate with external agencies such as local councils, charities, housing providers, utility providers and probation officers.
- Maintain detailed records of every interaction and measure progress.
- Deliver group and one‑to‑one support sessions, including financial literacy workshops.
What We’re Looking For:
- Relationship building skills – able to connect with people at all levels and build genuine, trusting relationships with service users.
- Compassionate, non‑judgemental approach to working with vulnerable individuals who may have complex needs, mental health challenges, or addiction.
- Excellent organisation and time‑management – able to handle a busy caseload and maintain detailed records.
- Safeguarding awareness – able to identify safeguarding risks and fully supported through any challenging interventions.
- Flexibility and the ability to thrive in a changing environment.
Enhanced DBS check and HMPPS EL1 vetting required; start date at least 6 weeks after offer.
Benefits:
- 25 days annual leave plus bank holidays, with the option to trade for additional leave.
- EAP support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to two days of community giving (volunteering) each year.
- Eyecare vouchers.
- Online shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long‑service awards and financial education programmes.
We welcome applications from those with lived experience and are committed to making our recruitment process inclusive and accessible. We are an equal‑opportunity employer.
Justice Benefit and Debt Advisor in Swindon employer: myGwork - LGBTQ+ Business Community
Ingeus is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture in Swindon and Chippenham. With comprehensive benefits such as 25 days of annual leave, private medical insurance, and a commitment to community engagement, employees are empowered to grow both personally and professionally while making a meaningful impact in the lives of vulnerable individuals.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Justice Benefit and Debt Advisor in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on platforms like LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Practice common interview questions and think about how your skills align with the role of a Justice Benefit and Debt Advisor. Confidence is key!
✨Tip Number 3
Showcase your passion for helping others! In your conversations, highlight your experience working with vulnerable individuals and your commitment to making a difference. This will resonate well with employers looking for compassionate candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Justice Benefit and Debt Advisor in Swindon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Justice Benefit and Debt Advisor role. Highlight your relevant experience in budgeting advice and working with vulnerable individuals, as this will show us you understand what we're looking for.
Showcase Your Skills:We want to see your relationship-building skills shine through! Use examples that demonstrate how you've connected with clients or colleagues in the past, especially in challenging situations. This will help us see your compassionate approach in action.
Be Organised:Since the role involves managing multiple caseloads, it's crucial to showcase your organisational skills. Mention any tools or methods you use to keep track of records and manage your time effectively. We love a candidate who can juggle tasks like a pro!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Make sure you understand the role of a Justice Benefit and Debt Advisor inside out. Familiarise yourself with budgeting advice, benefit applications, and the types of support you’ll be providing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
Since this role involves working with vulnerable individuals, it’s crucial to demonstrate your compassionate and non-judgemental approach. Prepare examples from your past experiences where you've successfully built trusting relationships or supported someone through a tough time.
✨Organise Your Thoughts
With the need to manage multiple caseloads, showcasing your organisational skills is key. Think about how you can discuss your time-management strategies and any tools you use to keep track of your work. This will reassure the interviewers that you can handle the demands of the job.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to safeguarding and supporting clients. Practice how you would respond to challenges, such as identifying safeguarding risks or dealing with complex needs. This will help you articulate your thought process and decision-making skills during the interview.
