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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service in a vibrant bar and restaurant setting.
- Company: Join Entain, a trailblazer in sports betting and gaming, committed to inclusivity and innovation.
- Benefits: Enjoy competitive pay, discounts, healthcare support, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values diversity and creates memorable experiences for guests.
- Qualifications: Knowledge in Health & Safety, Food Hygiene, and a passion for excellent customer service required.
- Other info: Full-time role with a supportive community celebrating individuality and inclusivity.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Stadia - Bar & Catering Supervisor role at myGwork - LGBTQ+ Business Community. This job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
As a Bar and Catering Team Supervisor, you will be responsible for leading a team that provides excellent customer service within the bar and restaurant areas. Reporting to the Bar and Catering Manager, you will contribute to achieving the highest standards of hospitality for the Stadium, while meeting customer expectations, health, and safety requirements.
What You Will Do
- Welcome guests in a friendly and accommodating manner, making a positive first impression;
- Take orders and serve food/drink, consistently achieving the required standards;
- Learn and retain a comprehensive understanding of all menu items to ensure maximum benefit to the guest and effective service;
- Prepare the restaurant/bar for service;
- Present a positive personal image to the customer;
- Ensure a high standard of hygiene and cleanliness in the restaurant/bar areas by following cleaning routines set by the Bar & Catering Supervisor;
- Account for payments at the end of the shift;
- Ensure all equipment in the bar and restaurant is working safely and compliant with manufacturer's guidelines, reporting concerns to the Bar & Catering Manager;
- Ensure the safety of the bar and restaurant areas and report any concerns to the Safety & Compliance Officer or Bar & Catering Manager.
Qualifications
- Great knowledge and qualifications in Health & Safety and Food Hygiene;
- Ability to work alone or as part of a team;
- Passion for delivering excellent customer service;
- Ability to handle challenging situations calmly and professionally;
- Personal License Holder preferred.
Additional Information
At Entain, we offer a competitive salary and benefits including: Discounts with retailers through Entain Deals; Pension Scheme and annual ShareSave; Healthcare and wellbeing support; Development opportunities.
Join a supportive, inclusive community where everyone is celebrated for being themselves. If you need adjustments or accommodations during recruitment, please contact us. Entain is committed to diversity, equity, and inclusion, ensuring our people feel valued and respected regardless of how they identify.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Entertainment
Stadia - Bar & Catering Supervisor employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stadia - Bar & Catering Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends in hospitality and customer service. Understanding what makes a great guest experience can set you apart during interviews, showing that you're not just knowledgeable but also passionate about the role.
✨Tip Number 2
Network within the LGBTQ+ community and hospitality industry. Engaging with professionals on platforms like myGwork can provide insights and connections that may help you get noticed by the hiring team at Entain.
✨Tip Number 3
Prepare to discuss your experience with health and safety regulations in detail. Since this role requires knowledge in these areas, being able to articulate your understanding and past experiences will demonstrate your suitability for the position.
✨Tip Number 4
Showcase your leadership skills by sharing examples of how you've successfully managed teams or handled challenging situations in the past. This will highlight your capability to lead a bar and catering team effectively.
We think you need these skills to ace Stadia - Bar & Catering Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bar & Catering Supervisor. Highlight your relevant experience in customer service and team leadership in your application.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your knowledge of health and safety regulations, food hygiene, and any previous supervisory roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle challenging situations. Mention why you want to work for Entain and how you align with their values of inclusivity and innovation.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Showcase Your Customer Service Skills
As a Bar & Catering Supervisor, excellent customer service is key. Be prepared to share specific examples of how you've handled challenging situations with customers in the past, demonstrating your ability to remain calm and professional.
✨Know the Menu Inside Out
Familiarise yourself with the menu items and any special offerings. During the interview, you might be asked about your knowledge of food and drink, so showing that you can discuss these confidently will impress your interviewers.
✨Highlight Your Team Leadership Experience
Since this role involves leading a team, be ready to discuss your previous leadership experiences. Share how you've motivated your team, resolved conflicts, and ensured high standards of service in a busy environment.
✨Demonstrate Your Commitment to Health & Safety
Given the importance of health and safety in this role, be prepared to talk about your qualifications and experience in this area. Discuss any relevant training you've completed and how you ensure compliance in your work.
