Business Analyst - Tesco Mobile in Slough

Overview

This role is part of the Tesco Mobile team and can be based out of either the Tesco Mobile Slough or Manchester office. We are looking for a proactive Business Analyst to join our Business Analysis Chapter and play a key role within one of our Agile squads.

Responsibilities

• Act as a core member of the squad, actively contributing to Agile ceremonies such as daily stand‑ups, sprint planning, and retrospectives.
• Consult closely with stakeholders across squads, tribes, chapters, and centres of excellence to understand business needs and turn them into clear, prioritised requirements and user stories.
• Investigate and analyse current (‘as‑is’) business processes, define future-state (‘to‑be’) processes, and conduct gap analysis to shape meaningful change.
• Maintain traceability of requirements to business objectives and key results, ensuring alignment from design through to testing.
• Act as the conduit between Business, Product, Technology and Readiness teams, helping keep everyone aligned and confident in delivery.
• Support continuous improvement within the BA Chapter, contributing to enhancements in ways of working, tools, documentation standards, and overall team capability.

Must‑Haves (Core Qualifications)

• Business Analysis experience, ideally in Agile or hybrid delivery environments.
• Solid understanding of at least one Agile framework (e.g., Scrum, Kanban, SAFe, LeSS).
• Strong analytical, business process design, and requirements elicitation skills, including ‘as‑is’ and ‘to‑be’ modelling.
• Proven stakeholder management experience, including working with senior business users to define priorities and resolve issues.
• Proficiency with key BA and office tools, including MS Office (Excel, Word, PowerPoint) and business process modelling tools such as Visio.

Preferred (Nice‑to‑Have)

• Understanding of the consumer mobile industry.
• Knowledge of Telco or MVNO systems architecture and business processes.
• Experience working with compliance frameworks (e.g., PCI, Consumer Credit Act, FCA, Information Security Controls).
• Familiarity with BA collaboration tools (e.g., Jira, Confluence, Miro, Orbus iServer, Slack).
• Experience supporting teams through continuous improvement initiatives.

Benefits

• Hybrid working with a base location that provides full collaboration facilities.
• A competitive reward package and flexible benefits package to support you and your loved ones.

Equal Opportunity

We are an inclusive employer and welcome applicants from all backgrounds.