At a Glance
- Tasks: Be the welcoming face of our Assessment Centre and coordinate daily activities.
- Company: Join Ingeus, an inclusive employer supporting the LGBTQ+ community.
- Benefits: Competitive salary, annual bonus, and a supportive team environment.
- Other info: Full-time role with opportunities for professional growth in healthcare.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 28860 - 28860 £ per year.
This job is with Ingeus, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: Hounslow
Salary: £28,860 per annum
Be the welcoming face of our Assessment Centre. We are looking for an organized, people‑focused Site Coordinator to play a key role in the smooth day‑to‑day running of our Health Assessment Advisory Service (HAAS) Assessment Centre in Hounslow. This is a fantastic opportunity for someone who thrives in a busy, customer‑facing environment and takes pride in delivering a warm, professional experience for every visitor. This is a full‑time role working Monday to Friday 8:30 am to 5 pm on rotation with other site coordinators within the team, with occasional travel according to business needs.
Responsibilities
- Providing a friendly and professional front‑of‑house welcome to all visitors
- Coordinating daily site activity, assessment rooms, and associated equipment
- Managing appointments, greeting claimants, and keeping them informed of any delays
- Liaising with Functional Assessors, Team Leaders, and Managers to support efficient workflow
- Handling email and telephone enquiries promptly and professionally
- Completing administrative tasks including scanning documents, maintaining electronic records, and managing paperwork
- Supporting facilities management, including reporting H&S, estates, and IT issues
- Ordering and maintaining office supplies and ensuring workspaces remain organised
- Supporting fire safety, first aid, and evacuation chair training coordination
- Ensuring all sensitive information is managed securely and confidentially
Essential Experience And Skills
- Customer service or front‑facing experience
- Experience in an administrative role
- Strong communication skills at all levels
- Excellent organisation, time‑management, and IT skills (Word, Excel)
- Attention to detail and accuracy when managing records
- The ability to work well under pressure and adapt to changing priorities
Desirable Experience
- Receptionist or host experience in a professional environment
- Experience coordinating resources or schedules
- Strong knowledge of MS Office, including Outlook
Why join us?
You’ll be part of a supportive and collaborative team, playing a vital role in ensuring a positive experience for claimants while developing valuable administrative and coordination skills within a structured healthcare environment.
Salary Up to £28,860 per annum + up to 10% annual bonus and benefits package.
Site Coordinator employer: myGwork - LGBTQ+ Business Community
Ingeus is an exceptional employer that prioritises inclusivity and employee well-being, making it a fantastic place to work for those seeking meaningful engagement in the healthcare sector. Located in Hounslow, our supportive and collaborative team environment fosters professional growth, offering valuable opportunities to develop administrative and coordination skills while ensuring a positive experience for all visitors. With competitive salary packages and a commitment to diversity, Ingeus stands out as a rewarding workplace for individuals passionate about making a difference.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Site Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Site Coordinator role.
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock interviews with friends or family. We want you to feel confident and ready to showcase your customer service skills and organisational prowess.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-facing role. We suggest wearing something professional yet comfortable, so you can focus on impressing your interviewers rather than worrying about your outfit.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the Site Coordinator position. We recommend mentioning something specific from your conversation to make it personal.
We think you need these skills to ace Site Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experiences align with our values.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your customer service skills and any administrative roles you've had, as these are key for the Site Coordinator position.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company
Before your interview, take some time to research Ingeus and their commitment to inclusivity. Understanding their values and mission will help you align your answers with what they’re looking for in a Site Coordinator.
✨Showcase Your Customer Service Skills
Since this role is all about providing a warm, professional experience, be ready to share specific examples from your past where you excelled in customer service. Think of situations where you went above and beyond to help someone.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your time and keep things organised. You might want to mention any tools or methods you use to stay on top of appointments and tasks, as this is crucial for the Site Coordinator role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team dynamics or how they measure success in the Site Coordinator position.
