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- Tasks: Manage debt recovery for UK and international clients, minimising financial loss.
- Company: Join CMS, an inclusive employer supporting the LGBTQ+ community.
- Benefits: Negotiable salary, supportive work culture, and opportunities for professional growth.
- Other info: Fast-paced role with opportunities to learn and adapt in a collaborative team.
- Why this job: Make a real impact in financial recovery while working in a dynamic environment.
- Qualifications: 3 years experience in debt recovery management preferred; strong communication skills essential.
The predicted salary is between 30000 - 40000 £ per year.
This job is with CMS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About the Role
- Managing the recovery of aged and problematic debt for UK and International offices through an internal centralised collections strategy, outsourced pre-legal debt recovery, and litigation through associate law firms relating to U.K and International clients to minimise financial loss.
- The management of insolvency events affecting CMS clients, including correspondence with Insolvency Practitioners and, where required, attending creditor meetings.
- The onboarding and management of external resources to aid debt recovery (e.g. Debt Collection Agencies, Process Servers, Trace Agents, Specialist Law Firms).
- Managing Specific Bad Debt Provisions against aged debt in line with the group policy.
- The performance management of external Debt Recovery Agencies, including periodic on-site auditing to verify adherence to CMS supplier due diligence requirements, performance management and collections process review.
- Summary reporting to senior management regarding collections performance and progression.
- The maintenance and review of internal collection strategies bearing consideration to locational regulatory obligations, including the review of internal debt recovery lettering strategies in accordance with regulatory compliance.
- Providing advice and guidance to senior management and firm partners in respect of debt recovery and debt litigation.
- The management and authorization of bad debt write-off requests where collection attempts have been exhausted.
- Providing input into the development and implementation of role specific system tools (i.e. 3E) and processes within the Finance Department.
About You
- You will be a results-driven person with a keen eye for detail.
- You will possess excellent communication skills and be able to work as part of a team, whilst also being able to work alone.
- You must demonstrate good organisational skills whilst being able to work to strict deadlines.
- You will be confident liaising with individuals internally and externally at all levels.
Experience and Knowledge
- At least 3 years previous experience.
- Debt Recovery management role desirable.
- International Debt recovery / Debt Litigation experience desirable but not essential.
- Previous experience of working in an FCA and / or SRA regulated environment desirable.
- General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements.
- Experience of working with Elite 3E and collections software (preferably ARCS and/or 3E Collections) desired.
- Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook).
- Have confidence to escalate questions, especially when being asked to deviate from standard procedure.
- Ability to prioritise and handle multiple tasks to meet deadlines.
- Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required.
- Strong problem-solving and analytical skills.
- Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative.
Professional / Educational Qualification – English & maths GCSE – C grade or higher. CICM accreditation desirable but not essential. Paralegal or Legal Executive level qualification desirable but not essential.
Recoveries Coordinator - Sheffield employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recoveries Coordinator - Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at CMS or similar firms. A friendly chat can sometimes lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching CMS and their debt recovery strategies. Show us you know your stuff and how you can contribute to minimising financial loss. Tailor your answers to reflect the skills they’re looking for!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and how it relates to the role. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Recoveries Coordinator - Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Recoveries Coordinator role. Highlight your relevant experience in debt recovery and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at CMS. Share your passion for debt recovery and how your previous experiences have prepared you for this position. Let us know why you want to join our inclusive team!
Showcase Your Skills: Don’t forget to highlight your communication and organisational skills in your application. We’re looking for someone who can manage multiple tasks and deadlines, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people. We can’t wait to hear from you!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Debt Recovery Stuff
Make sure you brush up on your knowledge of debt recovery processes, especially in relation to UK and international clients. Familiarise yourself with terms like insolvency events and bad debt provisions, as these will likely come up during the interview.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with team members or external partners in past roles, especially in high-pressure situations.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and deadlines. Think of specific instances where your organisational skills made a difference in your previous jobs, particularly in fast-paced environments.
✨Get Familiar with Relevant Software
If you have experience with Elite 3E or similar collections software, be prepared to talk about it. If not, do a bit of research on these tools so you can show your willingness to learn and adapt to new systems.