At a Glance
- Tasks: Provide exceptional customer service and inspire both customers and junior associates.
- Company: Join Timberland, a global leader in outdoor lifestyle apparel and part of the VF family.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and tailored training.
- Why this job: Be part of a supportive culture that values integrity, curiosity, and empathy while making a positive impact.
- Qualifications: 1+ year experience in retail, excellent communication skills, and a passion for fashion.
- Other info: Flexible hours required, including weekends and holidays; diverse and inclusive workplace.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We are looking for a resourceful Sales Specialist (part-time 32hr) to join our Timberland team based in Brent Cross, London. Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
How you’ll make a difference:
- Providing the highest level of customer service, ensuring that all customers are treated with respect.
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates.
- Acting as a buddy to new starters, helping support their onboarding.
- Maintaining merchandising standards in accordance with brand guidelines.
- Keeping up to date with current trends and the brand's place within the market.
- Following all operational procedures in the store and in the stock room.
- Occasionally supporting the management team with opening and closing processes.
What makes you the perfect Sales Specialist?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Sales Specialist (part-time 32hr) employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist (part-time 32hr)
✨Tip Number 1
Familiarise yourself with Timberland's brand values and products. Understanding their commitment to sustainability and outdoor lifestyles will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss how you can inspire both customers and junior associates on the shop floor.
✨Tip Number 3
Research current fashion trends and Timberland's position within the market. Being knowledgeable about what’s trending will allow you to engage customers effectively and show that you’re proactive about staying informed.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours, including weekends and holidays. This is crucial for a part-time role, so be prepared to discuss your availability openly during the interview.
We think you need these skills to ace Sales Specialist (part-time 32hr)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Specialist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Customer Service Skills: Emphasise your experience in providing excellent customer service. Use specific examples from your past roles to demonstrate how you have created memorable shopping experiences for customers.
Highlight Teamwork and Leadership: Mention any experience you have in mentoring or supporting new team members. This is important as the role involves acting as a buddy to new starters, so showcasing your ability to lead and inspire others will strengthen your application.
Express Passion for the Brand: Convey your enthusiasm for Timberland and the outdoor lifestyle. Share why you are passionate about the brand and how it aligns with your personal values, especially regarding sustainability and active living.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Timberland and its values during the interview. Share why you love the brand and how it aligns with your personal values, especially regarding sustainability and outdoor lifestyles.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to ensure a memorable shopping experience for customers.
✨Be Ready to Discuss Teamwork
Since you'll be acting as a buddy to new starters, be prepared to discuss your experiences working in teams. Share how you've supported colleagues and contributed to a positive team environment.
✨Know the Latest Trends
Stay updated on current fashion trends and Timberland's position in the market. Being knowledgeable about products and trends will show your commitment to the role and help you stand out as a candidate.