Technical Support in Royston

Technical Support in Royston

Royston Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support production teams and ensure a safe working environment while promoting sustainability.
  • Company: Join Johnson Matthey, a leader in sustainable technology with over 200 years of history.
  • Benefits: Competitive salary, flexible working, health benefits, and retirement savings.
  • Why this job: Make a real impact on the environment while advancing your career in a supportive culture.
  • Qualifications: Degree in Chemistry or related field, or relevant experience; knowledge of chemical processes is a plus.
  • Other info: Inclusive workplace that values diverse perspectives and offers excellent career growth opportunities.

The predicted salary is between 28800 - 43200 £ per year.

This job is with Johnson Matthey, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Location: Royston

World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero.

The Role

As a Technical Support, you will help drive our goals by:

  • Actively promote and uphold a positive Health & Safety culture, ensuring strict adherence to Johnson Matthey policies and standards, with a commitment to cultivating a safe working environment focused on zero harm.
  • Perform relevant risk assessments (COSHH, manual handling) for developmental and live production activities.
  • Contribute actively to the Quality Management System by diligently updating procedures and batch record sheets.
  • Support production teams by applying best practices and leveraging in-depth knowledge of chemistry within Production Operations.

Key skills that will help you succeed in this role:

  • Degree qualification in Chemistry, Chemical Engineering or related subject, or NVQ Level 4 or above, or substantial relevant working experience.
  • Knowledge and understanding of chemical process operator skills.
  • Understanding of LEAN manufacturing methodology, including problem solving tools such as root cause analysis (highly desirable).
  • Chemical awareness / COSHH, good understanding of Hazardous signage and Chemical Reaction Hazards.

The work environment is mainly shop-floor based and will need to frequently visit all production areas. Due to the nature of this role applicants must be non-smokers and have been free from nicotine products for at least 3 months. You must occasionally lift and/or move up to 25kg. You will be required to work Monday-Friday, 08:15-16:30.

What We Offer

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as:

  • Retirement savings
  • Share plans
  • Saving accounts
  • House saving funds
  • Life and disability insurance
  • Commuter allowances and loans
  • Medical plans / health assessments
  • Fitness discounts

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career.

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact us. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.

To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

Technical Support in Royston employer: myGwork - LGBTQ+ Business Community

At Johnson Matthey, we pride ourselves on being an inclusive employer that champions diversity and sustainability. Located in Royston, our Technical Support role offers a unique opportunity to contribute to world-changing projects while enjoying a supportive work culture that prioritises employee wellbeing and growth. With competitive salaries, flexible working options, and a commitment to health and safety, you will thrive in an environment that values your contributions and fosters professional development.
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Contact Detail:

myGwork - LGBTQ+ Business Community Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support in Royston

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at Johnson Matthey. A friendly chat can open doors and give you insights that might just help you stand out.

✨Tip Number 2

Prepare for the interview by brushing up on your chemistry knowledge and understanding of LEAN manufacturing. We want to see how you can apply your skills to real-world problems, so think of examples from your experience!

✨Tip Number 3

Show your passion for sustainability! Johnson Matthey is all about making a positive impact, so share your thoughts on how you can contribute to their mission during the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for candidates who are eager to join us in making a difference.

We think you need these skills to ace Technical Support in Royston

Degree qualification in Chemistry
Chemical Engineering knowledge
NVQ Level 4 or above
Chemical process operator skills
LEAN manufacturing methodology
Root cause analysis
Chemical awareness / COSHH
Understanding of Hazardous signage
Knowledge of Chemical Reaction Hazards
Health & Safety compliance
Risk assessment skills
Attention to detail
Problem-solving skills
Ability to work in a shop-floor environment
Physical capability to lift and/or move up to 25kg

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Support role. Highlight your relevant experience in chemistry and any knowledge of LEAN manufacturing. We want to see how your skills align with our mission at Johnson Matthey!

Showcase Your Passion: In your cover letter, let us know why you're excited about working in sustainable technology. Share your thoughts on how you can contribute to a cleaner, brighter future. We love seeing genuine enthusiasm!

Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication that gets to the heart of your qualifications.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at myGwork - LGBTQ+ Business Community

✨Know Your Chemistry

Brush up on your chemistry knowledge, especially related to chemical process operations. Be ready to discuss how your educational background or experience aligns with the technical aspects of the role. This will show that you’re not just a candidate, but someone who understands the core of what Johnson Matthey does.

✨Safety First!

Familiarise yourself with Health & Safety protocols, particularly COSHH and manual handling. During the interview, highlight your commitment to safety and any relevant experiences where you’ve promoted a safe working environment. This will resonate well with their focus on zero harm.

✨Lean Manufacturing Insights

If you have experience with LEAN manufacturing methodologies, be prepared to share specific examples. Discuss any problem-solving tools you've used, like root cause analysis, and how they’ve helped improve processes in your previous roles. This shows you can contribute to their Quality Management System effectively.

✨Show Your Enthusiasm for Sustainability

Johnson Matthey is all about sustainability, so express your passion for environmental issues and how you can contribute to their mission. Share any personal or professional experiences that demonstrate your commitment to reducing carbon emissions and promoting sustainable practices.

Technical Support in Royston
myGwork - LGBTQ+ Business Community
Location: Royston

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