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For Companies At a Glance
- Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty, dedicated to customer satisfaction.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for real-time earnings tracking.
- Why this job: Be part of a fun, dynamic team that values personality and promotes from within.
- Qualifications: Previous supervisory experience in retail is ideal; confidence and ambition are key.
- Other info: Opportunity for career progression and training in piercing services provided.
The predicted salary is between 22700 - 31800 £ per year.
New Store Opening Soon! Crewe Grand Junction Retail Park
Hours: Weekdays, Evenings and Weekends - Full time and part time roles with opportunity to work more hours.
Salary: £12.25 Per Hour.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. Our success comes from our people - they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
- Support the management team in the day-to-day business activities.
- Drive sales, alongside the development and delivery of excellent customer service and store standards.
- Maximise profit by working hard to reduce shrinkage, damages, till errors, and costs.
About You
- Ideally supervisory or team leader experience within a fast-paced high street retailer.
- Understanding of retail Key Performance Indicators; including sales, profit, and service.
- Confidence, resilience, and ambition with the ability to help others to develop and improve their skills.
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role).
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!
Here’s How You Are Rewarded
- Up to 28 days holiday.
- Up to 30% discount for you and a nominated friend or family member.
- Excellent training.
- Great sales incentives.
- Get instant access to Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money, and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support.
Come and be part of something special!
For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/.
Retail Supervisor employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. Understanding their focus on customer service and team spirit will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully managed teams or driven sales in similar settings.
✨Tip Number 3
Prepare to discuss key performance indicators (KPIs) relevant to retail. Showing that you understand how to drive sales and manage costs will demonstrate your readiness for the role.
✨Tip Number 4
Be enthusiastic about the opportunity to grow within the company. Expressing your ambition and willingness to take on responsibilities, like training for piercing services, can set you apart from other candidates.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory or team leader experience, especially in fast-paced retail environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your ability to motivate and lead a team. Mention specific examples of how you've driven sales or improved customer service in previous roles.
Highlight Key Skills: Emphasise skills that align with the role, such as understanding retail KPIs, confidence, resilience, and the ability to develop others. Provide concrete examples of how you've applied these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion and alignment with Superdrug's values.
✨Highlight Your Leadership Skills
Since the role requires strong management abilities, be prepared to discuss your previous supervisory or team leader experience. Provide specific examples of how you've motivated a team, handled challenges, and achieved targets in a fast-paced retail environment.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales, profit margins, and customer service metrics. Being able to discuss these concepts will show that you understand what drives success in a retail setting and how you can contribute to Superdrug's goals.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to think on your feet. Practice responding to situations where you need to manage a team under pressure or resolve customer complaints effectively, as these are crucial aspects of the role.
