At a Glance
- Tasks: Welcome customers, recommend solutions, and maintain an inviting store environment.
- Company: Join Virgin Media O₂, a diverse and inclusive employer.
- Benefits: Competitive pay, private medical cover, generous leave, and a great pension scheme.
- Other info: Receive tailored training and thrive in a supportive team environment.
- Why this job: Shape memorable moments for customers while building a rewarding career.
- Qualifications: Confidence, communication skills, and a passion for technology.
The predicted salary is between 27900 - 27900 € per year.
This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: Mansfield
Salary: Competitive + Fantastic Benefits
What you’ll be doing:
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
The must haves:
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast‑paced retail setting.
The other stuff we are looking for:
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you:
- We’ll set you up for success with a supportive team and exceptional tailored training on a 4‑day (30‑hour) induction within the first two weeks of your start date.
- A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to five extra days.
- An excellent pension scheme, matching up to 10%.
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
Retail Advisor, 38hrs 12M FTC, Mansfield employer: myGwork - LGBTQ+ Business Community
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work culture. Located in Mansfield, our Retail Advisors enjoy competitive salaries, exceptional benefits including private medical cover and generous leave policies, as well as tailored training to ensure personal and professional growth. Join us to not only meet customer needs with innovative solutions but also to thrive in a collaborative environment where your passion for technology and people can truly shine.
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor, 38hrs 12M FTC, Mansfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Virgin Media O₂. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about building rapport with customers, think of examples from your past experiences where you've successfully engaged with others. Be ready to share these stories during your interview to demonstrate your communication skills.
✨Tip Number 3
Show off your passion for technology! Make sure to highlight any personal interests or experiences you have with tech. Whether it's gadgets, apps, or innovative solutions, let your enthusiasm shine through – it’s a great way to connect with the brand!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Retail Advisor, 38hrs 12M FTC, Mansfield
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for technology and customer service.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match what we're looking for. Mention any previous retail or customer service experience, even if it’s not essential!
Show Enthusiasm:Express your excitement about the role and the company. We love candidates who are genuinely interested in helping customers and being part of a supportive team.
Check Your Details:Before hitting send, double-check your application for any typos or errors. A polished application shows us that you pay attention to detail and care about making a great impression!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Show Your Passion for Technology
Make sure to express your genuine interest in technology during the interview. Share examples of how you've used tech in your daily life or how it has improved your experiences. This will resonate well with Virgin Media O₂'s focus on innovative products.
✨Demonstrate Your Customer Service Skills
Prepare to discuss specific instances where you've provided excellent customer service. Think about times when you built rapport with customers or tailored solutions to meet their needs. This will highlight your ability to connect with customers, which is key for a Retail Advisor.
✨Be Ready to Adapt
Flexibility is crucial in retail, so be prepared to talk about how you've adapted to changing situations in previous roles. Whether it's adjusting to different shifts or handling unexpected customer demands, showcasing your resilience will impress the interviewers.
✨Emphasise Team Spirit
Since this role thrives in a collaborative environment, share examples of how you've worked effectively within a team. Highlight any proactive contributions you've made and how you support your colleagues, as this aligns with the company’s values.
