At a Glance
- Tasks: Deliver exceptional customer service and recommend tailored solutions in a vibrant retail environment.
- Company: Join Virgin Media O₂, an inclusive employer committed to meaningful connections.
- Benefits: Competitive pay, private medical cover, generous leave, and a supportive team.
- Other info: Enjoy tailored training and excellent career growth opportunities in a fast-paced setting.
- Why this job: Be part of a dynamic team and help customers discover innovative tech that enhances their lives.
- Qualifications: Confidence, communication skills, and a passion for great service are essential.
The predicted salary is between 27900 - 27900 £ per year.
This job is with Virgin Media O₂, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: Hull - Jameson Street
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
Who we are
At Virgin Media O2, we're not just about keeping people connected; we're about making every interaction meaningful.
What You'll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
Required Skills (Must-haves)
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
Desired Qualities (Other Stuff)
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
Benefits
- You'll have a supportive team and exceptional tailored training on a 4‑day (30 hours) induction within the first two weeks of your start date.
- A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 23 days' annual leave and your birthday off, plus the option to buy and sell up to five extra days.
- An excellent pension scheme, matching up to 10%.
Retail Advisor, 16hrs, Hull - Jameson Street employer: myGwork - LGBTQ+ Business Community
At Virgin Media O₂, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work environment. As a Retail Advisor in Hull - Jameson Street, you'll benefit from exceptional training, competitive pay, and a range of fantastic benefits, including private medical cover and generous leave policies. Join us to not only advance your career but also to be part of a team that is dedicated to making every customer interaction meaningful.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor, 16hrs, Hull - Jameson Street
✨Tip Number 1
Get to know the company! Before your interview, dive into Virgin Media O₂'s values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you can deliver exceptional customer service.
✨Tip Number 3
Be yourself! When you walk into that interview, let your personality shine through. Show your passion for technology and how it can improve lives, as this aligns perfectly with what Virgin Media O₂ stands for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to check out our website for more opportunities!
We think you need these skills to ace Retail Advisor, 16hrs, Hull - Jameson Street
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and technology.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Retail Advisor role. Mention any relevant experience in retail or customer service that showcases your ability to connect with customers.
Show Enthusiasm:Express your excitement about the opportunity to work with Virgin Media O₂. We love candidates who are genuinely interested in our products and services, so let us know why you want to join our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company
Before your interview, take some time to research Virgin Media O₂. Understand their values, products, and what makes them unique in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and how you build rapport, as this aligns perfectly with what they’re looking for.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss how you adapt to different situations and work well within a team. Share instances where you collaborated with others to achieve a common goal or adapted to changing demands. This will resonate well with their emphasis on teamwork and flexibility.
✨Express Your Passion for Technology
Since the role involves showcasing innovative products, convey your genuine interest in technology. Talk about how technology has positively impacted your life or share any relevant experiences that demonstrate your enthusiasm. This will help you connect with the interviewers on a personal level.
