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- Tasks: Create memorable dining experiences and assist guests with their needs.
- Company: Join the vibrant team at Mirror Room, Rosewood London.
- Benefits: Enjoy 28 days holiday, career development, and free meals on duty.
- Why this job: Be part of a culture that values heartfelt interactions and genuine relationships.
- Qualifications: Passion for guest service and ability to work well in a team.
- Other info: Dynamic environment with opportunities for growth and global discounts.
The predicted salary is between 24000 - 36000 £ per year.
This job is with Rosewood London, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Role
We are currently looking for a Host to join our reception team in the Mirror Room restaurant at Rosewood London. Our Hosts are entrusted with ensuring our guests dining experience is a unique and memorable experience by creating a lasting first impression. This role offers a schedule of 40 hours spread over 5 working days.
Key expectations of this role
- Intuitively assisting guests with any requests prior, during and after their visit.
- Having a thorough knowledge of all products offered by the restaurant.
- Effectively communicating and prioritising tasks in a sophisticated environment whilst maintaining oversight of the restaurant table plan and availability.
- Interacting with our guests to obtain feedback on product quality and service level while effectively responding to guest comments.
Profile
- The ability to work in a team and build relationships with others.
- Having a real passion for guest service and taking ownership of the guest experience.
- Being organised and proactive in managing your tasks.
- Having an engaging presence.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we met comes naturally to us – it’s our Calling.
Benefits
- 28 days paid holidays per annum including Bank Holidays
- Company pension scheme
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan
About Mirror Room
An intimate all-day dining room hosts an award-winning Art Afternoon Tea, a selection of delicious sharing plates, seasonal salads, comfort food favourites, signature patisseries, fine wines and champagnes. Evening additions include a menu of champagne cocktails and light snacks.
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Restaurant Host - Mirror Room employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Host - Mirror Room
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with the menu and the vibe of Mirror Room. This way, when you chat with guests, you can share your passion and knowledge, making their experience even more memorable.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with guests or coordinating with your team, being clear and friendly is key. Try role-playing scenarios with friends to boost your confidence before the big day.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique charm shine through. A genuine smile and a warm approach can make all the difference in creating that lasting first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you note can go a long way in showing your enthusiasm for the role. It’s a great way to remind them of your passion for guest service and your eagerness to join the team.
We think you need these skills to ace Restaurant Host - Mirror Room
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let your passion for guest service shine through! Share any experiences where you went above and beyond to create a memorable experience for someone. We love seeing that enthusiasm!
Be Organised and Proactive: Make sure your application is well-structured and easy to read. Highlight your organisational skills and how you manage tasks effectively. We appreciate candidates who can juggle responsibilities while keeping everything running smoothly.
Engage with Our Culture: Familiarise yourself with our philosophy of Relationship Hospitality. In your application, mention how you value genuine interactions and building lasting relationships. This will show us you’re a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the Mirror Room's menu and offerings. This shows your genuine interest in the role and helps you answer questions about the restaurant confidently.
✨Showcase Your Guest Service Passion
Prepare examples from your past experiences where you went above and beyond for a guest. Highlighting your passion for guest service will resonate well with the interviewers, as it aligns with their philosophy of Relationship Hospitality.
✨Practice Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. You might even want to role-play common scenarios you could encounter as a host, such as handling guest feedback or managing reservations.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share specific instances where you collaborated with others to enhance the guest experience, as this will show that you can contribute positively to the reception team.
