At a Glance
- Tasks: Execute remote solutions and collaborate with teams to enhance customer experiences.
- Company: Join a leading medical device company focused on innovation and customer-centricity.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on continuous improvement.
- Why this job: Make a real impact in healthcare by driving the adoption of cutting-edge remote technologies.
- Qualifications: Degree in Biomedical Engineering or related field; experience in telehealth or medical devices preferred.
The predicted salary is between 35000 - 45000 £ per year.
About the Role
As the medical device market continues to evolve through rapid technological advancement and changing customer expectations, we are creating this role to expand our team and execute our strategy for ExpertLink Remote Connectivity Solutions in Europe according to customer needs, while driving internal operations and extending digital capabilities. This role will partner with both internal and external stakeholders to position Boston Scientific as a leading player in remote solutions across Europe, aligned with our customer‑centricity strategy and business objectives.
Location & Work Mode
- Location: Hemel Hempstead (Hertfordshire), United Kingdom
- Work Mode: Hybrid, with 2 days per week of remote work (business travel days count as office days)
- Travel: Availability to travel within the assigned region for approximately 30% of the time.
Your Responsibilities
- Responsible for the execution of Remote Solutions across the Northern European Cluster (UK & Ireland, Nordics, France) region, ensuring consistent delivery aligned with customer needs.
- Collaborate with internal teams and customers as the primary regional contact to coordinate, promote, and deploy remote solutions across the region, supporting regional commercial objectives.
- Provide remote or hands‑on support to ensure smooth setup and execution of remote technologies during customer engagements including live procedures and medical education activities.
- Serve as the first point of contact for technical support, troubleshooting and use‑case inquiries.
- Partner with hospital IT, biomedical engineering, and clinical teams to facilitate the effective use of remote technologies during customer interactions.
- Participate in internal and customer events to promote remote solutions, provide regular training and onboarding to internal and external stakeholders.
- Drive the adoption of remote technologies by following internal processes and supporting operational excellence and efficiency.
- Track and report Remote Solutions activity and KPIs, and capture customer feedback to support continuous improvement and business objectives.
What We're Looking For
- Bachelor's degree in Biomedical Engineering, Computer Engineering, Telecommunications or related fields.
- 1‑2 years of experience in telehealth, medical devices, healthcare IT, or remote connectivity solutions.
- Change‑management mindset with agility, proactivity, and problem‑solving skills.
- Excellent communication and interpersonal skills; fluency in English required, additional knowledge of French desirable.
- Competency in MS Office and IT/Telecom technical knowledge is preferred.
- Willingness to travel within the region for on‑site support, training, and Remote Solutions activities.
Remote Solutions Specialist, EMEA (UK&I, Nordics, France) employer: myGwork - LGBTQ+ Business Community
Boston Scientific is an exceptional employer that prioritises employee growth and development within a dynamic and innovative work culture. Located in Hemel Hempstead, our hybrid work model allows for flexibility while fostering collaboration with a diverse team dedicated to advancing remote connectivity solutions in the medical device sector. With opportunities for meaningful engagement and travel across Northern Europe, we empower our employees to make a significant impact in healthcare technology.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Solutions Specialist, EMEA (UK&I, Nordics, France)
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical device and telehealth sectors on LinkedIn. Join relevant groups and participate in discussions to get your name out there and show off your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its remote solutions. Be ready to discuss how your skills align with their customer-centric strategy and how you can contribute to their goals in the EMEA region.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use examples from your past experiences where you successfully tackled challenges in telehealth or medical devices, highlighting your agility and proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Remote Solutions Specialist, EMEA (UK&I, Nordics, France)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Remote Solutions Specialist. Highlight your experience in telehealth, medical devices, or remote connectivity solutions, and don’t forget to mention any relevant skills that align with our customer-centricity strategy.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about remote solutions and how your background makes you a perfect fit for our team. Be sure to mention your problem-solving skills and any experience working with internal and external stakeholders.
Showcase Your Communication Skills:Since this role involves a lot of collaboration, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t hesitate to show a bit of your personality – we love to see authenticity!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Tech
Make sure you brush up on the latest remote connectivity solutions and medical device technologies. Familiarise yourself with Boston Scientific's products and how they fit into the healthcare landscape, especially in telehealth and remote solutions.
✨Showcase Your Communication Skills
Since this role involves collaborating with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated technical information to non-technical audiences in the past.
✨Demonstrate Problem-Solving Agility
Be ready to discuss scenarios where you've had to think on your feet or adapt quickly to changes. Highlight your change-management mindset and how you've successfully navigated challenges in previous roles.
✨Prepare for Questions on Customer-Centricity
Understand the importance of customer needs in this role. Think of examples where you've prioritised customer satisfaction and how you can apply that to drive the adoption of remote technologies in your future position.
