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- Tasks: Lead a team to manage ticketing and guest programmes for UEFA competitions.
- Company: Join a dynamic team at the forefront of major sporting events.
- Benefits: Enjoy comprehensive training, flexible working, and opportunities for career growth.
- Other info: Full-time role with hybrid working and occasional travel.
- Why this job: Be part of exciting UEFA Finals and make unforgettable experiences for guests.
- Qualifications: Experience in event management, strong Excel skills, and a passion for sports.
The predicted salary is between 60000 - 80000 £ per year.
About the Role
Reporting to the Head of Major Events, the successful candidate will be the main day‑to‑day point of contact with Enterprise Rent‑a‑Car and will lead a team of three direct reports. The role focuses on managing communications, ticketing, and guest programmes for UEFA competitions, including the upcoming UEFA Finals from 2026 onwards.
Responsibilities
- Season Ticketing
- Manage a team of Account Managers and Account Executives.
- Oversee the distribution of ticketing assets across projects.
- Supervise the execution of global communications to client markets, providing final review and approval.
- Serve as a point of escalation for the team to the client as required.
- Lead financial reconciliation across both clients.
- UEFA Finals Guest Programmes
- Plan and oversee onsite delivery of guest programmes for the UEFA Europa League Final and UEFA Conference League Final.
- Act as the senior contact between client(s), client agencies, venue stakeholders, and the appointed destination management company (DMC).
- Coordinate closely with project workstream leads to ensure smooth delivery of the overall guest experience.
- Support the team throughout the project and ensure all agreed deadlines, submissions, and artwork approvals are met.
- Create and manage key project documents, including project plans, security plans, stadium operations plans, event schedules, hour‑by‑hour onsite documents, and budgets.
- Maintain full ownership of the guest programme(s) budget, with regular client reporting and oversight of supplier payments.
- Collaborate with Market Communications & Finance teams to accurately track and bill packages and additional costs to markets.
- Plan and attend venue visits and client meetings as necessary.
- Prepare client presentations and documentation as required.
- Develop staff briefing documents and event manuals.
- Coordinate onsite staff logistics requirements such as accommodation, flights, and per diems.
- Provide onsite presence for approximately 11 days to oversee delivery of the guest programme(s).
- Offer onsite support and guidance to the team throughout all programme stages.
- Manage client interactions, including attendance at daily client meetings.
- Act as point of escalation for the Fuse team, client(s), client agencies, and health & safety teams.
- Produce post‑event client reporting to inform future programmes.
- Contribute to internal process reviews and recommend improvements for future Finals.
- Ensure full ownership of budget reconciliation (cost & income).
Desired Skills & Experience
- Experience in major sporting events, specifically managing partnerships, ticketing, hospitality, and guest programmes.
- Project/Account management experience across a range of sport brands.
- Experience with online ticketing portals and guest management systems.
- Strong or advanced Microsoft Excel skills.
- Comfortable managing financial processes with strong numeracy and analytical skills.
- Strong reporting capability.
- Experience managing mid‑to‑senior level clients and internal stakeholders.
- Experience working with international clients is a bonus.
- Experience in people management and ability to motivate and lead project teams.
Work Conditions
- Full‑time role based primarily in London, with occasional UK travel.
- On‑site presence required at events, including some weekend work.
- Flexibility to work from the office or remotely aligns with the company’s hybrid model.
- Eligible to work in the UK is required.
Benefits & Development
Comprehensive training and development plans for all team members.
Project Director, Events employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Director, Events
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend networking events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, make sure to highlight your experience with major sporting events and project management. Bring along examples of your work or even a portfolio that showcases your successes in ticketing and guest programmes.
✨Tip Number 3
Prepare for interviews like it’s game day! Research the company and the specific role thoroughly. Be ready to discuss how your background aligns with their needs, especially around managing communications and overseeing guest experiences. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Project Director, Events
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Director role. Highlight your experience in managing major sporting events and partnerships, as well as your skills in ticketing and guest programmes. We want to see how your background aligns with what we're looking for!
Showcase Your Leadership Skills: Since this role involves leading a team, it's crucial to demonstrate your people management experience. Share examples of how you've motivated and guided teams in past projects. We love seeing candidates who can inspire others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out. We appreciate clarity and want to quickly understand your qualifications and experiences.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures that your application goes directly to us and is reviewed promptly. We can't wait to see what you bring to the table!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your UEFA Events Inside Out
Make sure you’re well-versed in the specifics of UEFA competitions, especially the Finals. Research past events, ticketing processes, and guest programmes to show your passion and understanding of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and projects. Be ready to discuss how you've motivated your team and handled challenges in high-pressure environments, particularly in sporting events.
✨Master the Financials
Brush up on your financial management skills, especially around budgeting and reconciliation. Be prepared to discuss how you’ve managed budgets in previous roles and how you ensure accuracy in financial reporting.
✨Communicate Like a Pro
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Prepare to discuss how you’ve successfully managed client relationships and communications in the past.