At a Glance
- Tasks: Deliver exceptional customer service and showcase innovative products.
- Company: Join Virgin Media O₂, an inclusive employer with a vibrant culture.
- Benefits: Competitive pay, private medical cover, generous leave, and pension scheme.
- Other info: Receive tailored training and support in a dynamic retail environment.
- Why this job: Shape memorable moments for customers while building a rewarding career.
- Qualifications: Confidence, communication skills, and a passion for technology.
The predicted salary is between 27800 - 27800 £ per year.
This job is with Virgin Media O₂, an inclusive employer. Location: Portsmouth. Salary: Competitive + Fantastic Benefits.
As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing:
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
The Must Haves:
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast‑paced retail setting.
Other Stuff we are Looking For:
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you:
- A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 23 days of annual leave and your birthday off, with the option to buy and sell up to 5 extra days.
- An excellent pension scheme, matching up to 10%.
So, what are you waiting for? This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O₂.
Tech-Savvy Retail Advisor – Shape Customer Moments in Portsmouth employer: myGwork - LGBTQ+ Business Community
At Virgin Media O2, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work environment. Located in Portsmouth, our Retail Advisors enjoy competitive salaries, exceptional benefits, and tailored training to ensure their success. With opportunities for personal growth and a culture that encourages collaboration and innovation, joining our team means making a meaningful impact while advancing your career in a dynamic retail setting.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tech-Savvy Retail Advisor – Shape Customer Moments in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, dive into Virgin Media O₂'s values and culture. This will help you connect your experiences with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of scenarios where you’ve gone above and beyond for a customer. Share these stories during your interview to showcase your passion for service.
✨Tip Number 3
Be ready to demonstrate your tech-savviness! Brush up on the latest products and services offered by Virgin Media O₂. Showing that you’re knowledgeable and enthusiastic about technology can really set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Tech-Savvy Retail Advisor – Shape Customer Moments in Portsmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for technology and customer service. A friendly tone can make a big difference!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Retail Advisor. Mention any relevant experience in retail or customer service, even if it’s just a part-time gig or volunteer work.
Be Specific About Your Skills:We love it when candidates provide specific examples of their skills. If you’ve got great communication skills or a knack for building rapport, share a quick story that showcases these abilities. It helps us picture you in action!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits right there!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Familiarise yourself with Virgin Media O₂'s products and services. Being tech-savvy is key, so brush up on the latest innovations they offer. This will help you confidently answer questions and showcase your genuine interest in technology.
✨Show Off Your People Skills
As a Retail Advisor, building rapport is crucial. Practice your communication skills by engaging in mock conversations with friends or family. Focus on being friendly and approachable, as this will reflect your ability to connect with customers during the interview.
✨Demonstrate Flexibility
Highlight your adaptability in previous roles. Think of examples where you successfully managed changing customer demands or worked different shifts. This shows that you're ready to thrive in a fast-paced retail environment.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewer. This not only shows your enthusiasm for the role but also helps you understand the company culture better. Ask about team dynamics or how they support employee growth, which aligns with their focus on collaboration and development.
