At a Glance
- Tasks: Support individuals reintegrating into society after custodial sentences through one-to-one guidance.
- Company: Join Ingeus, an inclusive employer dedicated to transforming lives and communities.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and community volunteering opportunities.
- Other info: Flexible working locations and a commitment to inclusivity in the recruitment process.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: Strong communication skills, resilience, and the ability to manage multiple caseloads.
The predicted salary is between 28755 - 28755 € per year.
This job is with Ingeus, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, it's possible. We're looking for a dedicated Case Worker to join our team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it's about rolling up your sleeves and pro-actively supporting someone on their journey.
About The Role
In this outreach role you will work from various settings across the region. This will include probation offices, approved premises or various community settings. You will be providing one-to-one support to a caseload of participants as they reintegrate into society. As a key member of a dedicated team, you'll help individuals overcome barriers, build confidence, work towards training or employment and make meaningful steps towards rehabilitation. In addition to community support you will also be required to attend custodial settings to support in the Departure lounge when participants are being released. This is a demanding yet deeply rewarding role. You'll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing - for them and for you.
What You'll Be Doing
- Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth.
- Signposting: You will refer and encourage participation with Ingeus' Hub services and other suitable external support to support their rehabilitation.
- Action Planning: You will formulate a detailed action plan identifying specific needs and barriers and identifying the support they need to support their transition.
- Caseload management: You'll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Quality Recording: Keep thorough, up-to-date records of all your work on our IT system, ensuring nothing falls through the cracks and progress is properly tracked.
What We Are Looking For
- Communication Skills: You'll have the ability to engage, motivate, persuade, and listen - building strong connections with those you support.
- Safeguarding awareness: You are supporting complex individuals at a challenging time and will need to be able to identify any safeguarding risks.
- IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
- Resilience: This role can be challenging, and you will be lone working for much of the time, you will need to be able to balance priorities, manage your diary and think on your feet.
- Travel: Due to the locations covered, we need someone with the ability to travel.
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. Due to the time required to complete these checks, successful candidates will be offered a start date at least 6 weeks from the point of job offer. This should allow sufficient time for all necessary pre-employment clearances to be obtained.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, we've spent time listening to our employees to build our benefits package:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments - whether that's help with the application, interview format, or anything else - we're here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you.
If you think you have what it takes, don't delay and apply today - We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.
Outreach Support Worker (Justice) employer: myGwork - LGBTQ+ Business Community
Ingeus is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture where compassion and resilience are valued. With a comprehensive benefits package including generous annual leave, private medical insurance, and opportunities for community engagement, employees are empowered to grow both personally and professionally while making a meaningful impact in the lives of those they support. Located in the vibrant regions of Durham, Middlesbrough, and Darlington, this role provides a unique chance to contribute to transformative rehabilitation efforts within diverse community settings.
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Support Worker (Justice)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging into Ingeus and their values. This will help you connect your experiences with what they stand for, showing them you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Grab a mate or family member and run through some common interview questions. Focus on how your skills in communication and resilience can help you support individuals on their rehabilitation journey.
✨Tip Number 3
Be ready to share real-life examples! Think of times when you've built trusting relationships or helped someone overcome challenges. These stories will make your application stand out and show that you have the compassion needed for this role.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Outreach Support Worker position!
We think you need these skills to ace Outreach Support Worker (Justice)
Some tips for your application 🫡
Show Your Compassion:When writing your application, let your genuine compassion shine through. Share experiences that highlight your ability to connect with individuals facing challenges, as this role is all about building trusting relationships.
Be Organised:Demonstrate your organisational skills in your application. Mention any experience you have managing caseloads or keeping meticulous records, as these are key aspects of the Outreach Support Worker role.
Highlight Resilience:This job can be tough, so make sure to showcase your resilience. Talk about times when you've faced challenges and how you overcame them, showing that you're ready to roll up your sleeves and support others on their journey.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Before the interview, make sure you understand the role of an Outreach Support Worker. Familiarise yourself with the challenges faced by individuals reintegrating into society and think about how your skills can help them overcome these barriers.
✨Show Your Compassion
This role requires a unique blend of compassion and resilience. Be prepared to share examples from your past experiences where you've demonstrated empathy and support for others, especially in challenging situations.
✨Demonstrate Your Organisational Skills
Since you'll be managing multiple cases, it's crucial to showcase your organisational abilities. Bring examples of how you've successfully managed your time and prioritised tasks in previous roles or experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of challenges participants face, or how success is measured in this role. This shows your genuine interest and helps you assess if the role is right for you.
