At a Glance
- Tasks: Support individuals reintegrating into society, providing one-on-one guidance and encouragement.
- Company: Ingeus is an inclusive employer dedicated to transforming lives within the LGBTQ+ community.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and exclusive discounts.
- Other info: This role requires an enhanced DBS check; shadowing opportunities available during the process.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: Strong communication skills, resilience, and a willingness to travel are essential.
The predicted salary is between 20800 - 27783 £ per year.
Join to apply for the Outreach Case Worker role at myGwork - LGBTQ+ Business Community
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Join to apply for the Outreach Case Worker role at myGwork - LGBTQ+ Business Community
This job is with Ingeus, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Outreach Case Worker
Salary: £27,783
Location: West Midlands - Covering Burton, Tamworth Cannock and Coventry
Contract: Fixed term for 2 years
Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, its possible. Were looking for a dedicated Case Worker to join our team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn\'t just about offering advice; its about rolling up your sleeves and pro-actively supporting someone on their journey
About The Role
You will work from probation offices, providing one-to-one support to a caseload of participants as they reintegrate into society. As a key member of a dedicated team, you\'ll help individuals overcome barriers, build confidence, work towards training or employment and make meaningful steps toward rehabilitation.
You will also be required to attend custodial settings to provide through the gate support to prisoners and encourage them to attend one of our CFO Activity Hubs for ongoing help.
This is a demanding yet deeply rewarding role. You\'ll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing-for them and for you.
What You\'ll Be Doing
- Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth
- Signposting You will refer and encourage participation with Ingeus Hub services and other suitable external support to support their rehabilitation.
- Action Planning: You will formulate a detailed action plan identifying specific needs and barriers and identifying the support they need to support their transition.
- Caseload management: You\'ll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Quality Recording: Keep thorough, up-to-date records of all your work on our IT system, ensuring nothing falls through the cracks and progress is properly tracked.
- Communication Skills: You\'ll have the ability to engage, motivate, persuade, and listen-building strong connections with those you support.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
- Resilience: This role can be challenging, and results may take time, but you are the kind of person who stays committed and sees things through.
- Travel: Due to the locations covered, we need someone with the ability to travel.
At Ingeus, we listen to our employees and have developed a benefits package that supports both your personal and professional well-being:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Exclusive discounts via Perks at Work.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
About Ingeus
Ingeus partners with governments, employers, and local communities to address the challenges posed by social and technological change.
At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process. Please contact us via email at for further details.
If you have the passion and you think you have what it takes, don\'t delay and apply today!
If we receive enough applications, this role may close early.
Duration: 2 years
Salary: Up to £27783 per annum + Pension, Life insurance, Health Insurance
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#J-18808-LjbffrOutreach Case Worker in Tamworth employer: myGwork - LGBTQ+ Business Community
Ingeus is an exceptional employer that prioritises inclusivity and employee well-being, offering a comprehensive benefits package including private medical insurance, generous annual leave, and opportunities for community engagement. With a strong focus on personal and professional growth, employees are supported in their roles as they make a meaningful impact on the lives of individuals reintegrating into society, all within a collaborative and compassionate work culture in the West Midlands.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Case Worker in Tamworth
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals reintegrating into society after a custodial sentence. Understanding their unique needs will help you connect better during interviews and demonstrate your commitment to supporting them.
✨Tip Number 2
Highlight any previous experience you have in social work or community support roles. Be ready to share specific examples of how you've successfully built relationships with vulnerable individuals, as this is crucial for the Outreach Case Worker position.
✨Tip Number 3
Prepare to discuss your approach to action planning and caseload management. Think about how you would prioritise tasks and manage multiple clients effectively, as this will show your organisational skills and ability to handle the demands of the role.
✨Tip Number 4
Research Ingeus and their mission to reduce reoffending and build stronger communities. Being knowledgeable about the organisation's values and services will allow you to align your answers with their goals during the interview process.
We think you need these skills to ace Outreach Case Worker in Tamworth
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the key responsibilities and skills required for the Outreach Case Worker position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience:In your CV and cover letter, emphasise any previous experience in casework, support roles, or working with vulnerable populations. Use specific examples to demonstrate your compassion, resilience, and organisational skills.
Highlight Communication Skills:Since strong communication is crucial for this role, provide examples of how you've effectively engaged and motivated individuals in past roles. This could include instances where you built trust or resolved conflicts.
Personalise Your Application:Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your passion for supporting individuals in their rehabilitation journey and why you want to work specifically with Ingeus.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Show Your Compassion
As an Outreach Case Worker, empathy is key. Be prepared to share examples of how you've supported individuals in challenging situations. Highlight your ability to build trusting relationships and create a safe space for personal growth.
✨Demonstrate Resilience
This role can be demanding, so it's important to convey your resilience during the interview. Share stories that illustrate your commitment to seeing things through, even when faced with obstacles or setbacks.
✨Highlight Your Organisational Skills
Managing a caseload requires excellent organisational abilities. Be ready to discuss how you keep track of multiple clients and their needs, as well as how you maintain thorough records of your interactions and progress.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about potential challenges you might face in the role and how you would approach them, especially regarding safeguarding and support.
