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- Tasks: Lead partner operations, manage onboarding, and enhance partner experience.
- Company: Join Ellucian, a leader in education technology with a focus on inclusivity.
- Benefits: Enjoy 25 days leave, private health cover, and a competitive pension plan.
- Why this job: Make a real impact in higher education while collaborating with diverse teams.
- Qualifications: 3+ years in operations or program coordination, strong analytical and communication skills.
- Other info: Be part of a vibrant culture that values diversity and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This job is with Ellucian, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About Ellucian: Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform drives efficiency, personalised experiences, and strengthened engagement for all students, faculty, and staff. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement.
Values Rooted in Purpose: We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanising our approach, recognising that our people are our greatest strength.
About The Opportunity: The Business Operations & Strategy Analyst is a key member of the Partner Operations team, playing an important role in strengthening the foundation of Ellucian's partner ecosystem. In this position, you will lead critical operational workflows that directly impact partner experience, program success, and strategic decision-making.
Your ability to bring structure, clarity, and precision to partner operations will be essential in enabling scale and enhancing the overall value of Ellucian's partner network.
Where You Will Make an Impact: As a key member of the Partner Operations team, you will support strategic partnership initiatives and drive operational excellence across the Ellucian partner ecosystem. You will manage essential partner lifecycle processes, ensuring alignment with program goals and delivering a consistent, high-quality partner experience.
This Individual Will:
- Coordinate strategic initiatives by conducting research, preparing data-driven insights, and developing presentation materials that inform decision-making and support cross-functional alignment.
- Manage and optimise partner communications, including content development and distribution planning, to ensure partners remain informed and engaged.
- Own and streamline the partner onboarding experience, ensuring that new Sell and Service partners are equipped with the resources needed for long-term success.
- Maintain and regularly update partner records in systems of record, ensuring data integrity and accuracy.
- Oversee the processing and tracking of partner fees in accordance with Ellucian's financial procedures.
- Collaborate closely with teams across Partnerships, Marketing, Finance, and Legal to support end-to-end partner operations.
What You Will Bring:
- Demonstrated ability to manage multiple priorities and workflows in a fast-paced environment, with strong attention to detail.
- Proven experience coordinating communications or program updates for external audiences.
- Familiarity with data management tools and a solid understanding of maintaining clean records across CRM or PRM systems.
- Strong analytical skills, with the ability to gather and synthesise data to support recommendations.
- Effective written and verbal communication skills, with the ability to create clear, professional materials.
- 3+ years of experience in operations, program coordination, or a similar function within a SaaS or technology-focused organisation.
- Experience supporting financial processes or vendor management is a plus.
- Self-starter mentality with a collaborative approach to working across functions and teams.
What makes #Ellucianlife:
- 25 days annual leave plus 8 public holidays.
- Choice to opt in for private Medical and Dental cover.
- Competitive pension plan.
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests.
- 5 charitable days to support the community.
- Diversity and inclusion programs that promote employee resource groups.
- Parental leave covering Maternity, Paternity and Adoption.
- Employee referral bonuses to encourage the addition of great new people to the team.
- We foster a learning culture with Education Assistance Programme and professional development opportunities.
Business Operations in Milton Keynes employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ellucian on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Ellucian's values and recent projects. Show us that you’re not just interested in the role, but also in how you can contribute to their mission of transforming higher education.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operations and strategy. We want to see how you handle real-world scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us that you’re proactive and genuinely interested.
We think you need these skills to ace Business Operations in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Operations role. Highlight your relevant experience and skills that align with what we’re looking for at Ellucian. This shows us you’ve done your homework and are genuinely interested!
Showcase Your Communication Skills: Since this role involves a lot of partner communications, it’s crucial to demonstrate your written communication prowess. Use clear, professional language in your application to reflect how you’d communicate with partners at Ellucian.
Highlight Your Analytical Abilities: We love data-driven insights! If you have experience with data analysis or managing records, make sure to mention it. Share specific examples of how you’ve used data to inform decisions or improve processes in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Before the interview, dive deep into Ellucian's mission and values. Understand their role in education technology and how they support over 20 million students. This knowledge will help you connect your experience to their goals and show that you're genuinely interested.
✨Showcase Your Analytical Skills
As a Business Operations & Strategy Analyst, you'll need strong analytical skills. Prepare examples of how you've used data to drive decisions or improve processes in previous roles. Be ready to discuss specific tools or methodologies you've employed to manage data effectively.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex ideas simply and clearly. You might be asked to present data-driven insights, so think about how you can make your points engaging and easy to understand for various stakeholders.
✨Demonstrate Your Collaborative Spirit
Ellucian values teamwork across functions. Be prepared to share examples of how you've successfully collaborated with different teams in the past. Highlight your ability to manage multiple priorities while maintaining a focus on process excellence and partner experience.
