At a Glance
- Tasks: Elevate onboarding processes through data analytics and continuous improvement.
- Company: Join Capgemini, a leader in inclusive and innovative solutions.
- Benefits: Enjoy hybrid working, digital learning access, and active diversity networks.
- Other info: Be part of a diverse team committed to building an inclusive future.
- Why this job: Make a real impact by enhancing user experiences and driving process improvements.
- Qualifications: Experience in business analysis or process improvement with strong analytical skills.
The predicted salary is between 45000 - 55000 € per year.
As the process owner for onboarding, access requests and user enablement within a major A&D client, you will be responsible for taking an established process to the next level through data analytics, process improvement, and implementation of auto-reporting tools. You will serve as a process owner, managing stakeholder relationships and driving continuous improvement initiatives.
Your role:
- Proactively managing the process alongside the Service Now team.
- Managing escalations regarding onboarding, access requests and user enablement.
- Analyzing process data to identify trends, inefficiencies, and opportunities for improvement.
- Building and maintaining relationships with a wide range of stakeholders, addressing their needs promptly and effectively.
Qualifications:
- Proven experience as a Business Analyst, Process Owner, Communications Consultant or within a process improvement role.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent stakeholder management capabilities across various organizational levels.
Benefits:
- Hybrid working
- Open access to digital learning platforms
- Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Women@Capgemini.
EEO Statement: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability, and meet the minimum essential criteria for the role. Please opt in during the application process. All roles will require a level of security clearance; this role requires SC clearance. We encourage you to bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment for everyone.
Business Analyst & Process Owner in Manchester employer: myGwork - LGBTQ+ Business Community
Capgemini is an exceptional employer that fosters a culture of inclusivity and continuous improvement, making it an ideal place for Business Analysts and Process Owners. With hybrid working options, access to extensive digital learning platforms, and active employee networks promoting diversity, you will thrive in an environment that values your contributions and supports your professional growth. Join us in building a representative workplace where your insights can drive meaningful change within the aerospace and defence sector.
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst & Process Owner in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Capgemini or similar companies on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Business Analyst or Process Owner.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've used data to drive process improvements in the past. We want to see those actionable insights in action!
✨Tip Number 3
Showcase your stakeholder management skills! Think of examples where you've effectively communicated with different levels of an organisation. This will highlight your ability to build relationships, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of a company that values diversity and inclusion, which is super important to us at StudySmarter.
We think you need these skills to ace Business Analyst & Process Owner in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Analyst & Process Owner. Highlight your experience in process improvement and stakeholder management, as these are key for us at StudySmarter.
Showcase Your Analytical Skills:We love data! Use your application to demonstrate how you've turned data into actionable insights in previous roles. This will show us you can handle the analytical side of the job.
Be Personable:Stakeholder management is crucial, so let your personality shine through in your written application. We want to see how you build relationships and address needs effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Processes
Familiarise yourself with the onboarding and access request processes. Be ready to discuss how you would improve these processes using data analytics. Think about specific examples from your past experience that demonstrate your ability to enhance efficiency.
✨Stakeholder Management is Key
Prepare to talk about your experience in managing stakeholder relationships. Have a few anecdotes ready that showcase how you've effectively addressed stakeholder needs and resolved issues. This will highlight your communication skills and ability to build rapport.
✨Data-Driven Insights
Brush up on your analytical skills! Be prepared to explain how you translate data into actionable insights. Consider discussing tools or methodologies you've used in the past to analyse process data and identify trends or inefficiencies.
✨Show Your Continuous Improvement Mindset
Capgemini values continuous improvement, so come armed with ideas! Think of ways you could implement auto-reporting tools or other innovations in the role. Demonstrating a proactive approach will show that you're not just reactive but also forward-thinking.
