Longevity Client Manager

About UK Life Branch

With the London office, the UK Life Branch forms the Life 1 division of Munich Re. The UK and Ireland Life market is highly competitive, driven by medical progress, demographic shifts, and evolving regulations. Our strategy focuses on protection, longevity, and reinsurance structuring, with a strong client partnership to maintain competitiveness and profitability.

About The Role

The Longevity Client Manager, part of the longevity pillar within the UK & Ireland Life strategy, ensures effective operational contract management and exemplary client management in a rapidly growing longevity portfolio. The role covers selected UK and Dutch business across a range of clients.

Key Responsibilities

• Support the Head of In Force and the longevity team with operational management of the in‑force longevity portfolio.
• Deal Executions – 20%
  • Provide project‑management oversight for new deal executions, adhering to internal approval processes and delivering associated workstreams.
  • Negotiate and agree operational aspects of new deals, ensuring scalability.
  • Lead new‑deal due‑diligence exercises, including producing relevant reports.
• Deal & Client Management – 70%
  • Lead and strengthen business relationships with specific existing clients.
  • Collaborate with clients and internal teams to ensure timely transition from execution to business‑as‑usual.
  • Oversee delivery of business‑as‑usual and ad‑hoc elements of existing longevity transactions.
  • Lead audit activity for existing deals, producing relevant reports.
  • Assess changes to existing contractual terms, balancing client needs with business risk, and manage associated contract addendums through execution.
  • Coordinate with stakeholders to ensure deal aspects are understood and managed in line with risk appetite and guidelines.
  • Manage deadlines and deliverables, escalating issues as appropriate.
• General Longevity Team Support – 10%
  • Project‑manage various longevity projects and agreed workstreams.
  • Produce reports and presentations as required.
  • Support promotion of longevity within the UK office and the wider Munich Re Group.

Competencies

• Drives Results – Consistently achieve results under tough circumstances, making timely decisions that advance organisational performance.
• Business Insight – Apply knowledge of the business and market to advance organisational goals.
• Collaboration – Bring the right people together, encouraging diverse opinions while maintaining clarity.
• Client Focus – Build and maintain strong internal and external client relationships, listening to their needs to create value.
• Innovation – Develop new, more efficient ways for Munich Re to succeed, including ideas, efficiencies, and technology.
• Courage – Challenge the status quo, address difficult issues, and persist under uncertainty.
• Persuasion – Use clear, compelling arguments to gain support and commitment, actively listening to diverse views.

Essential – Key Skills & Experience

• Excellent verbal and written communication skills.
• Exceptional organisational and time‑management skills.
• Ability to prioritise, plan, and manage multiple tasks concurrently.
• Experience in pensions, longevity, or reinsurance operations.
• Ability to produce high‑quality written material (reports, presentations, stakeholder communications).

Desirable

• Relationship management experience.
• Demonstrable ability to review, interpret and summarise complex legal documentation.
• Advanced Microsoft Excel skills (PivotTables, lookups, data analysis).
• Project management expertise.

Benefits

You will receive a competitive compensation package, on‑target bonus, 25 days annual leave with the option to purchase more, private medical insurance, and a 10% contributory pension. Munich Re also offers fully paid 6‑month family leave.

Diversity, Equity & Inclusion

Munich Re embraces differences and fosters an inclusive culture across race, ethnicity, gender, sexual orientation, economic background, ability, and more. We are committed to building an equitable environment where diverse talent thrives.

Accessibility

All candidates can request reasonable adjustments at any point in the recruitment process. Speak with your Talent Acquisition contact.