At a Glance
- Tasks: Be the friendly face of our team, supporting staff and managing space utilisation.
- Company: Join Rapport Guest Services, a diverse and inclusive employer with a people-first culture.
- Benefits: Enjoy travel discounts, cash rewards, daily food allowance, and wellness programs.
- Other info: Opportunities for career growth and community support through paid volunteer days.
- Why this job: Make a real impact while building relationships in a dynamic environment.
- Qualifications: Positive attitude, great communication skills, and a desire to learn and grow.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. The client is one of the Big Four Accountancy firms in the world. The Workforce Ambassador, known as Floor Assistant, joins a 43‑person team and works closely as the first point of contact with the client.
Type of Contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota basis between 7 AM and 5 PM, with flexibility as per business needs)
Why You'll Love Working With Us:
- Financial Benefits: Exclusive travel and grocery discounts, cash rewards, and life assurance. PLUS, a daily food allowance!
- Future Security: Contributory pension scheme.
- Health & Wellbeing: Wellness programs, Employee Assistance Program, and digital GP services.
- Career Growth: Extensive learning and development opportunities.
- Celebrate Excellence: Recognition through WOW Awards for outstanding performance.
- Community Support: One paid day off per year to give back to a cause you care about.
Main Responsibilities:
- Taking care of the internal working staff needs
- Monitoring, managing, and supporting space utilisation within the London Campus
- Managing supplier relationships, including logging, chasing, and following through with calls
- Building relationships with the Client and being the first point of contact
- Providing business support and assistance with analytics
- Maintaining all internal vending provisions
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
- Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
- Display excellent personal presentation and interpersonal skills
- Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
- Demonstrate the ability to work independently and manage own workload
About Us: Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Workspace Ambassador in London employer: myGwork - LGBTQ+ Business Community
Rapport Guest Services is an exceptional employer that prioritises inclusivity and employee wellbeing, making it a fantastic place to work as a Workspace Ambassador. With a strong focus on career growth through extensive learning opportunities, financial benefits including exclusive discounts and a daily food allowance, and a supportive work culture that celebrates excellence, employees are empowered to thrive in their roles. Located within one of the Big Four Accountancy firms, this position offers a unique chance to engage with a diverse team while contributing to a positive workplace environment.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Workspace Ambassador in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Rapport Guest Services on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Workspace Ambassador role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. Think about how you can showcase your positive, outgoing personality and your ability to build rapport with stakeholders.
✨Tip Number 3
Show off your proactive side! During the interview, share examples of how you've taken initiative in past roles. This will demonstrate your ambition to learn and grow, which is key for the Workspace Ambassador position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Rapport team.
We think you need these skills to ace Workspace Ambassador in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, this role is all about building rapport, so show us how you can connect with others right from the start.
Tailor Your Application:Make sure to tailor your application to the Workspace Ambassador role. Highlight your relevant experience and skills that align with the job description. We love seeing how you can bring our values to life, so don’t hold back on sharing specific examples!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is super important for this role!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Rapport's values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Show Off Your People Skills
As a Workspace Ambassador, you'll be the first point of contact for clients and staff. Practice your interpersonal skills by engaging in mock conversations with friends or family. Focus on being friendly, approachable, and professional, as these traits are crucial for building rapport.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Prepare for scenarios related to managing space utilisation or handling supplier relationships. Think about how you would approach these situations and be ready to share your thought process during the interview.
✨Dress to Impress
First impressions matter! Make sure to dress professionally and present yourself well. This role requires excellent personal presentation, so choose an outfit that reflects your professionalism while also being comfortable enough to allow you to express your personality.
