At a Glance
- Tasks: Lead a dynamic team to enhance and manage core business systems for efficiency and user experience.
- Company: Join a forward-thinking organisation focused on innovation and continuous improvement.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Collaborative environment with a focus on automation and best practices.
- Why this job: Make a real impact by driving meaningful system improvements and embracing new technologies.
- Qualifications: Experience in managing application support teams and familiarity with business systems like Dynamics 365.
The predicted salary is between 55000 - 65000 £ per year.
The Systems Manager – Applications will lead a small, high-performing internal team and multiple external partners responsible for ensuring our core business systems are reliable, efficient, and continuously evolving to meet organisational goals. This role balances day‑to‑day service management with driving a roadmap of improvement and value creation from our business system investments, offering the opportunity to drive meaningful system improvements that enhance efficiency and user experience.
Key Responsibilities
- Lead and develop the Business Systems Support team, providing direction, coaching, and prioritisation across L2/L3 support and change activities.
- Ensure business systems within the team’s domain remain fit-for-purpose, stable, and aligned with evolving business needs.
- Manage third‑party providers who perform much of the hands‑on build and support work, ensuring quality and alignment to standards.
- Define and deliver an incremental roadmap for business system enhancements, optimisations, and integrations to maximise business value.
- Own and report on BAU service performance, including incident management, problem resolution, and service metrics.
- Establish key performance indicators (KPIs) and feedback loops to measure and report on the success (health, adoption, performance) of business systems within the domain.
- Partner with business stakeholders across functions to understand priorities, evolving processes and regulatory requirements and translate these into clear technical deliverables and solution designs.
- Evaluate new features, releases, and technologies within the business systems landscape.
- Stay abreast of industry trends and emerging technologies and drive innovation within the organisation, making use of approaches such as proof of concept to demonstrate value.
- Champion best practices in system governance, documentation, release management, and user adoption.
- Contribute to enterprise-wide initiatives to strengthen systems alignment, interoperability, and process consistency.
- Champion automation and standardisation across processes and system usage.
Skills and Experience
- Proven experience managing business or enterprise application support teams.
- Hands‑on familiarity with business systems such as Microsoft Dynamics 365 F&O, Workday, and SugarCRM. Demonstrable experience with D365 F&O is advantageous.
- Skilled at managing third‑party service providers and ensuring quality, value, and compliance.
- Strong track record managing vendor relationships and delivery through mixed internal/external resources.
- Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Ability to translate complex system functionality into understandable business context and outcomes, whilst also translating complex business requirements into unambiguous technical design.
- Experience balancing operational delivery with roadmap planning and continuous improvement.
- Strong project management capability, ideally with exposure to Agile and ITIL ways of working.
- Strong analytical and reporting capabilities to track service performance and outcomes.
- Experience with business process mapping and optimisation methodologies.
- Background managing integrations between ERP and data/BI platforms is useful.
- Experience within the construction industry can be advantageous.
- Strong project management skills and experience managing cross‑functional teams.
- Vendor Management, particularly Managed Service Providers.
- Experience balancing BAU operations with project and change delivery.
Systems Application Manager in London employer: myGwork - LGBTQ+ Business Community
As a Systems Application Manager, you will thrive in a dynamic and supportive work environment that prioritises employee development and innovation. Our company fosters a culture of collaboration and continuous improvement, offering ample opportunities for professional growth while ensuring our core business systems are at the forefront of technology. Located in a vibrant area, we provide a unique blend of stability and creativity, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Systems Application Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its systems. Understand their business goals and how your experience with tools like Microsoft Dynamics 365 F&O can add value. Tailor your responses to show how you can enhance their efficiency and user experience.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples of how you've balanced operational delivery with roadmap planning. Highlight your experience with Agile methodologies and how it can benefit their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Systems Application Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Systems Application Manager role. Highlight your experience with business systems like Microsoft Dynamics 365 F&O and any relevant project management skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can lead our Business Systems Support team. Share specific examples of how you've driven system improvements in the past.
Showcase Your Communication Skills:Since this role involves engaging with stakeholders at all levels, make sure your application reflects your exceptional communication skills. Use clear and concise language to demonstrate your ability to translate complex ideas into understandable terms.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Systems Inside Out
Make sure you’re well-versed in the business systems mentioned in the job description, especially Microsoft Dynamics 365 F&O. Familiarise yourself with their functionalities and how they can be optimised to meet organisational goals. This will help you demonstrate your expertise and show that you can hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your experience in managing and developing teams. Share specific examples of how you've coached team members or improved team performance. Highlight your ability to balance day-to-day operations with strategic planning.
✨Communicate Clearly and Effectively
Exceptional communication is key for this role. Practice explaining complex technical concepts in simple terms. Be ready to discuss how you’ve engaged stakeholders at various levels and translated business needs into technical solutions. This will showcase your interpersonal skills and ability to influence others.
✨Demonstrate Your Project Management Prowess
Prepare to talk about your project management experience, particularly with Agile and ITIL methodologies. Bring examples of how you've successfully managed projects while balancing operational delivery. This will illustrate your capability to drive improvements and manage change effectively.
