Internal Communications Manager in London

This job is with Financial Times, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

The Internal Communications Manager delivers high-quality communications and events that connect colleagues to the FT Group’s priorities. Reporting to the Head of Internal Communications, they join a fast‑paced, collaborative global team, working with colleagues across the organisation to bring our strategy to life. Acting as a trusted adviser to teams and senior leaders, they create a steady drumbeat of communications aligned to FT2030 and ensure initiatives are clearly understood across the business. The role coordinates our core internal channels and events, maintaining high standards across our intranet and internal platforms and helping colleagues feel informed, connected and engaged.

Key Responsibilities

• Plan and deliver communications across core internal channels, including all-staff and UK regional newsletters, Slack and Inside FT.
• Run and maintain the FT Group intranet (LumApps), supporting content owners with page structure and design to ensure clarity, consistency and adherence to brand guidelines.
• Deliver internal events for UK and global colleagues, including town halls, talks programmes and occasional social events.
• Partner with business leaders and project teams to develop clear, engaging messaging that resonates with colleagues.
• Track engagement and produce clear reports on the impact of internal communications activity, using insights to improve future campaigns and channels.

Required Skills and Experience

• Around 3–5 years proven experience in internal communications or a related field such as events, marketing, corporate communications or employee engagement.
• Experience delivering communications across multiple channels, including digital platforms and live events.
• Experience using content management systems; familiarity with LumApps or similar intranet platforms is desirable.

Capabilities

• Strong writing and editing skills, with the ability to turn complex information into clear, engaging content.
• Highly organised, able to handle multiple projects and deadlines in a fast‑paced environment.
• Confident advising team members and providing constructive feedback on messaging and content.
• Proactive and alert to connections across the organisation, with the ability to anticipate implications and discreetly flag risks or opportunities.
• Comfortable using data and feedback to evaluate impact and improve future communications.

Desirable

• Experience working within a global organisation or matrixed environment.
• Familiarity with employee engagement measurement tools and internal analytics reporting.
• Interest in media, journalism and the FT’s mission.

What’s in it for You?

Our benefits vary by location, but we are committed to providing best‑in‑class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in‑person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. We are a disability confident employer and Valuable 500 signatory.