Housekeeping Office Coordinator in London

Housekeeping Office Coordinator in London

London Full-Time 31497 - 31497 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate housekeeping operations and ensure smooth communication for exceptional guest service.
  • Company: Join Hyatt, a diverse and inclusive employer with a vibrant culture.
  • Benefits: Enjoy 12 free hotel nights, discounts, free meals, and continuous learning opportunities.
  • Why this job: Be part of a team that values individuality and makes travel more human.
  • Qualifications: Organised, detail-oriented, with strong communication and multitasking skills.
  • Other info: Great career growth potential in a supportive environment.

The predicted salary is between 31497 - 31497 £ per year.

This job is with Hyatt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Salary: £31,497 per annum + Service Charge

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

What You Will Do

  • Open the housekeeping office, allocate room attendant sections, and prepare attendance sheets
  • Review handovers and emails to communicate key updates and special requirements to shift leaders
  • Monitor and update task lists, ensuring timely and efficient task completion with clear communication
  • Coordinate and track room status, special projects, and outstanding jobs via internal systems (e.g. HotSOS)
  • Safeguard all housekeeping office keys and phones; log all issued equipment accurately
  • Log and follow up on maintenance issues reported by room attendants
  • Receive and dispatch all housekeeping-related calls and coordinate responses efficiently
  • Contribute to exceptional guest service through meaningful gestures and proactive communication
  • Actively participate in daily briefings, sharing guest feedback and operational updates

About You

You are an organised and detail-oriented professional with strong communication and administrative skills. Skilled in multitasking and coordinating, you ensure smooth operations and timely support. Previous experience in administration or coordinating roles, preferably within housekeeping or hotel operations, is preferred.

Benefits

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Free meals on duty
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Uniform provided and laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Andaz London Liverpool Street

Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps

Apply today for this Housekeeping Office Coordinator role and start your journey with Andaz London Liverpool Street! Please note that, at this time, we are only able to consider applicants who have the existing right to work in the United Kingdom, as visa sponsorship is not available for this position.

Housekeeping Office Coordinator in London employer: myGwork - LGBTQ+ Business Community

Hyatt is an exceptional employer that champions inclusivity and personal growth, offering a vibrant work culture at Andaz London Liverpool Street. With benefits like complimentary hotel stays, free meals on duty, and continuous learning opportunities, employees are empowered to thrive in their careers while being part of a diverse and supportive team. Here, your individuality is celebrated, and every role contributes to making travel more human and connected.
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Contact Detail:

myGwork - LGBTQ+ Business Community Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Office Coordinator in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out Hyatt's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.

✨Tip Number 2

Practice your communication skills! As a Housekeeping Office Coordinator, you'll need to coordinate with various teams. Try role-playing common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly.

✨Tip Number 3

Show off your organisational skills! Bring examples of how you've successfully managed tasks or projects in the past. This could be anything from coordinating schedules to handling guest requests – it’ll demonstrate your ability to keep things running smoothly.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role and helps keep you top of mind for the hiring team.

We think you need these skills to ace Housekeeping Office Coordinator in London

Organisational Skills
Attention to Detail
Communication Skills
Administrative Skills
Multitasking
Coordination Skills
Time Management
Problem-Solving Skills
Experience in Housekeeping Operations
Familiarity with Internal Systems (e.g. HotSOS)
Guest Service Orientation
Ability to Handle Maintenance Issues
Team Collaboration

Some tips for your application 🫡

Show Your Organisational Skills: As a Housekeeping Office Coordinator, being organised is key! Make sure your application highlights your ability to manage tasks and coordinate effectively. Use examples from your past experiences to showcase how you keep things running smoothly.

Communicate Clearly: Strong communication skills are essential for this role. In your written application, be clear and concise. Avoid jargon and make sure your points come across easily. This will demonstrate your ability to communicate effectively in the workplace.

Tailor Your Application: Take the time to tailor your application specifically for this role at Andaz. Mention how your previous experience aligns with the responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.

Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!

How to prepare for a job interview at myGwork - LGBTQ+ Business Community

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Office Coordinator. Familiarise yourself with tasks like allocating room sections and monitoring task lists. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Organisational Skills

Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated projects. Be ready to discuss how you prioritise tasks and ensure smooth operations, as this will resonate well with the interviewers.

✨Communicate Clearly and Confidently

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions and answers with a friend or in front of a mirror to boost your confidence and ensure you convey your ideas effectively.

✨Emphasise Your Commitment to Guest Service

Hyatt values exceptional guest service, so be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. Highlight any meaningful gestures or proactive communication you've employed to enhance guest experiences, as this aligns perfectly with their values.

Housekeeping Office Coordinator in London
myGwork - LGBTQ+ Business Community
Location: London
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