At a Glance
- Tasks: Lead complex projects and drive transformative change in a dynamic insurance environment.
- Company: Join Munich Re, a diverse and inclusive leader in the insurance industry.
- Benefits: Enjoy a supportive culture, competitive salary, and opportunities for professional growth.
- Other info: Embrace diversity and innovation while contributing to sustainable business practices.
- Why this job: Make a real impact by shaping strategic initiatives and leading high-performance teams.
- Qualifications: Extensive experience in programme management and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
This job is with Munich Re, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About Us
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.
Head of Programme Delivery
The Head of Programme Delivery is a pivotal member of the Change Leadership Team, entrusted with strategic oversight of the programme and complex project business change portfolio for Munich Re Specialty Global Markets. This role leads the delivery of programme and complex projects within the business change portfolio, working closely with the Governance, Design and Project Delivery areas of the Change Team. Leading the Delivery of the programme and complex project portfolio includes resource management, ensuring optimal deployment and development of project, programme and business analysis talent and working with Programme Managers. The incumbent is responsible for driving programme and complex project delivery at scale, shaping the portfolio's direction, and enabling transformation outcomes in partnership with senior stakeholders across Operations, IT, and the wider enterprise.
Responsibilities
- Strategic Portfolio & Programme Leadership: Provide strategic and visionary leadership for the planning, prioritisation, and execution of all complex projects and enterprise‑level programmes, ensuring full alignment with Global Markets and GSI strategy and business objectives. Support the shaping and strategic direction and delivery approach for transformation initiatives across all Functions, ensuring consistency, best practice, and operational excellence. Build and lead a high‑performance culture where programme and project professionals demonstrate accountability, innovation, disciplined delivery, and continuous improvement. Govern the recruitment, succession planning, and capability development of all programme management resources, ensuring the organisation maintains the skills and leadership required for large‑scale change.
- Resource Management & Talent Stewardship: Oversee enterprise‑wide resource planning, allocation, and optimisation across all complex programmes, major change initiatives, and cross‑functional transformation efforts. Lead talent management, including succession planning and retention of critical programme delivery expertise, ensuring the organisation maintains capacity to execute its transformation agenda. Provide oversight for the recruitment and performance of both internal and external programme delivery staff, ensuring the right mix of capability for high‑complexity work. Govern and manage resource budgets in collaboration with PMO, ensuring demand planning, capacity forecasting, and financial optimisation across the portfolio.
- Cross‑Functional Collaboration & Programme Shaping: Establish and maintain strong partnerships across Change, Operations, IT, and other business functions to ensure complex programmes are shaped, governed, and delivered in a fully integrated manner. Collaborate closely with Business Architecture to shape new complex programmes and initiatives-ensuring strategic alignment, clear value propositions, and robust business case development. Act as the senior escalation point for all risks, issues, dependencies, and cross‑programme impacts within the complex change portfolio, providing decisive and informed leadership. Champion enterprise‑level transformation, ensuring the most critical and complex initiatives contribute to long‑term business strategy and operational excellence.
- Governance, Reporting & Assurance: Establish and maintain rigorous governance across all complex projects and programmes, ensuring transparent oversight, disciplined risk management, and robust financial controls. Maintain and evolve the MRSG Change Delivery Framework, working closely with the Head of Project Delivery, as it applies to complex delivery, ensuring adherence to governance expectations and setting the standard for best practice. Provide clear, timely, and insight‑driven updates to PMO, senior leadership, and Executive Committees to support informed decision‑making across the portfolio. Chair key governance bodies such as the Change Committee, setting expectations for delivery discipline and strategic alignment.
- Outcome Assurance & Change Leadership: Ensure all complex programmes and transformations are grounded in measurable success criteria, defined outcomes, and quantifiable business benefits. Monitor performance against delivery targets and KPIs, intervening early and decisively where risk threatens successful execution. Partner with the Head of Change to define, articulate, and track benefits realisation across the complex programme landscape. Deputise for the Head of Change across Executive Committees, Steering Committees, and Board‑level presentations, as required. Actively contribute to the Change Leadership Team, helping shape the strategic direction, culture, and maturity of the broader Change function. Role model Munich Re's leadership expectations, including integrity, collaboration, accountability, and customer‑centricity. Demonstrate exemplary prioritisation and time management by favouring high‑impact, face‑to‑face engagement and collaborative working sessions-reducing reliance on email in favour of accelerated decision‑making and stronger relationships. Foster a culture of direct engagement and ownership, ensuring major delivery challenges and decisions are resolved through personal interaction and proactive leadership.
Knowledge and Skills
- Extensive experience leading complex programmes in Lloyd's and company market sectors.
- Extensive experience in leading complex business change portfolios and resource management, ideally within financial services.
- Strong leadership and team management capabilities, with a proven ability to motivate and develop cross-functional teams.
- Exceptional people skills, with the ability to build strong relationships, influence stakeholders at all levels, and navigate complex interpersonal dynamics to drive positive outcomes.
- Deep understanding of project, programme, and portfolio management methodologies (e.g., PRINCE2, PMI, Agile) and governance frameworks.
- Proven excellent communication skills.
- Strong analytical and problem-solving skills, with a focus on delivering value and outcomes.
- Expertise in designing and evolving resource management and delivery processes.
- Experience leading business analysis teams.
- Strong experience working with business architecture teams to shape projects and programmes.
- PRINCE2 Practitioner, APM Practitioner Qualification or Chartered Project Professional, SAFe® Agilist, Lean Six Sigma University Degree and/or relevant professional qualification.
If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
Diversity, Equity & Inclusion
At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Learning and innovating today, striving for sustainable societies and business tomorrow
At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.
Learn more about sustainability at Munich Re - choose your impact!
Global Programme Delivery Director in London employer: myGwork - LGBTQ+ Business Community
Munich Re is an exceptional employer that champions inclusivity and diversity, fostering a vibrant work culture where employees are encouraged to be present, bold, and curious. With a strong focus on employee growth and development, the company offers numerous opportunities for career advancement while supporting a collaborative environment that values innovation and accountability. Located in a dynamic market, Munich Re provides its team with the chance to lead transformative projects that shape the future of specialty insurance, all while contributing to meaningful community initiatives.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Global Programme Delivery Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re proactive and really keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Global Programme Delivery Director in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Global Programme Delivery Director. Use keywords from the job description to show that you understand what Munich Re is looking for.
Showcase Your Leadership Skills:Since this role is all about leading complex programmes, don’t forget to share specific examples of your leadership experience. Talk about how you've motivated teams and driven successful outcomes in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. Remember, we want to see your impact, so quantify your successes where possible!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find more information about us and our culture there!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Before the interview, dive deep into Munich Re's values and mission. Understand their approach to diversity, equity, and inclusion, as well as their strategic goals in the insurance market. This will help you align your answers with what they value and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
As a Global Programme Delivery Director, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led complex projects or teams. Highlight how you motivated your team and navigated challenges, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's future projects, their approach to change management, and how they foster a high-performance culture. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think of specific situations where you had to manage risks or lead a project under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
