At a Glance
- Tasks: Lead hospitality operations and create unforgettable experiences at RSA House.
- Company: Join Company of Cooks, a leader in UK hospitality with a passion for culture.
- Benefits: Competitive salary, bonus potential, and a vibrant work environment in London.
- Other info: Be part of an inclusive team that values creativity and community.
- Why this job: Make a real impact in a historic venue while driving innovation and excellence.
- Qualifications: Proven leadership skills and experience in hospitality management.
The predicted salary is between 78000 - 78000 £ per year.
Company of Cooks is a leading provider of hospitality and events to some of the UK’s most loved cultural destinations. With over 25 years of experience, we operate cafés, restaurants, bars and events in historic palaces, botanical gardens, galleries and performance spaces – currently at RSA House in London.
This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About RSA House
RSA House is the historic home of The RSA, a global charity dedicated to creativity for the good of all. The venue blends world‑famous historic rooms with modern event spaces, housing 13 distinct spaces, public hospitality venues such as The Coffee House, Muse cocktail bar, and the RSA Library. RSA House hosts a wide range of events – from corporate conferences and brand launches to awards dinners, weddings and private celebrations – all of which directly support The RSA’s social mission.
Compensation & Working Pattern
- Rate of pay: Up to £78,000 per annum + bonus (OTE £91,500)
- Working pattern: 40 hours per week (5 out of 7 days)
- Location: London, WC2N 6EZ
About the Role
This is a highly strategic, client‑facing position with full responsibility for hospitality and commercial operations under a prestigious cost‑plus contract. The General Manager will turn a client’s vision into operational reality, driving commercial performance, operational excellence and exceptional service standards across a diverse portfolio – a premium café, bar, and extensive events programme.
Responsibilities include full accountability for sales and marketing strategy, menu development, pricing, stakeholder management and leadership of a team of approximately 30 employees.
General Manager - The Royal Society of Arts in London employer: myGwork - LGBTQ+ Business Community
As a General Manager at RSA House, you will be part of a dynamic team within Company of Cooks, renowned for its commitment to excellence in hospitality and events. Located in the heart of London, this role offers a unique opportunity to work in a historic venue that champions creativity and social good, while benefiting from a supportive work culture that prioritises inclusivity and employee development. With competitive compensation and a focus on professional growth, RSA House is an exceptional employer for those seeking a meaningful career in the hospitality sector.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Royal Society of Arts in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially since RSA House is all about creativity for the good of all. Tailor your responses to show how you align with their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and operational expertise, as these are key for the General Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace General Manager - The Royal Society of Arts in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the General Manager role. Highlight your leadership experience and any relevant hospitality or events management roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the RSA House and how your vision aligns with our mission. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive commercial performance and operational excellence. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Venue
Familiarise yourself with RSA House and its unique offerings. Understand the blend of historic and modern spaces, and think about how you can enhance the guest experience. This knowledge will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Leadership Style
As a General Manager, you'll be leading a team of around 30 employees. Be prepared to discuss your leadership approach and provide examples of how you've successfully managed teams in the past. Highlight your ability to inspire and motivate others, especially in a fast-paced environment.
✨Discuss Commercial Acumen
This role requires a strong focus on commercial performance. Be ready to talk about your experience with sales and marketing strategies, menu development, and pricing. Share specific examples of how you've driven revenue growth in previous positions to demonstrate your capability.
✨Align with Their Mission
The RSA is dedicated to creativity for the good of all. Make sure to express your alignment with their social mission during the interview. Share any relevant experiences or initiatives you've been involved in that reflect a commitment to community and creativity, showing that you're not just a fit for the role, but also for their values.
