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- Tasks: Lead and manage events, ensuring smooth operations and high service standards.
- Company: The Peninsula London, a prestigious hotel known for its culinary excellence.
- Benefits: Competitive salary, generous service charge, health coverage, and wellness perks.
- Why this job: Join a dynamic team and create unforgettable experiences in a luxurious setting.
- Qualifications: Experience in event management and strong leadership skills required.
- Other info: Enjoy a vibrant work environment with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community, is looking for an Events Operations Floor Manager – Banqueting to support the Assistant Events Operations Manager. The role involves ensuring the smooth running of events, roster management, and guiding a team through service with a hands‐on approach to provide high levels of service.
With event spaces that impress and inspire, the hotel offers lavish business lunches, banquets, and dinners. British, International, and Cantonese cuisine are prepared for every type of event. The hotel offers 6 meeting rooms, a 15‐seat screening room, and a grand ballroom capable of hosting up to 450 guests banquet style or up to 1200 guests cocktail receptions.
Key Accountabilities- Promote The Peninsula London as a recognised culinary destination by creating memorable guest experiences.
- Oversee the set‐up of each event, including checking the physical layout, providing set‐up information, and ensuring correct postings.
- Direct and lead a team of colleagues to deliver events to agreed standards.
- Ensure punctuality and appearance of all banquet service colleagues, maintaining appropriate uniform and personal appearance and hygiene standards.
- Maintain positive guest and colleague interactions and build strong working relationships.
- Have thorough knowledge of all food and beverage items on the menu and recommend combinations and upsell alternatives.
- Monitor and maintain Guest History records, creating meaningful relationships with event planners and bookers.
- Good knowledge of food and beverage with a strong understanding, passion, and appreciation of conferences and events.
- Previous experience leading a team and overseeing events within a 5* hotel environment.
- Good communication skills and a friendly, approachable demeanour.
- Excellent time management and organisational skills, highly adaptable and naturally positive.
- Flexibility and ability to work under pressure.
- Excellent salary package, generous service charge distributed equally to all colleagues, life insurance, and enhanced pension plan contributions.
- Medical cash plans, optical and dental coverage, enhanced maternity and paternity leave plan.
- State‐of‐the‐art fitness facilities including a gym, fitness classes, relaxation room, contemplation room, and nursing mothers' room.
- Colleague restaurant with healthy and balanced 24/7 food offerings.
- On‐site occupational health and safety nurse and wellbeing education sessions.
- High‐street and online shopping discounts, rewards and recognition initiatives, and dry cleaning for uniforms and work attire.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Events Operations Floor Manager - Banqueting in London employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operations Floor Manager - Banqueting in London
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at The Peninsula London or similar venues. Attend industry events and connect with potential colleagues; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills in person! If you can, volunteer for events or take part in local banquets. This hands-on experience not only boosts your CV but also gives you a chance to demonstrate your passion for event management directly to potential employers.
✨Tip Number 3
Prepare for interviews by researching The Peninsula London and its events. Know their menu offerings and be ready to discuss how you can enhance guest experiences. Tailor your answers to show that you understand their brand and values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Events Operations Floor Manager - Banqueting in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Events Operations Floor Manager role. Highlight your previous experience in leading teams and managing events, especially in a 5-star hotel environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about events and hospitality. Share specific examples of how you've created memorable guest experiences or successfully managed events in the past.
Show Off Your Communication Skills: Since this role requires excellent communication, make sure your application is clear and engaging. Use a friendly tone and demonstrate your ability to build relationships, both with guests and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Events Inside Out
Make sure you have a solid understanding of the types of events the hotel hosts. Familiarise yourself with the different cuisines offered and be ready to discuss how you can enhance guest experiences through your knowledge of food and beverage.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team during events. Highlight your ability to manage staff, ensure punctuality, and maintain high service standards, as these are crucial for the role.
✨Demonstrate Your Communication Style
Practice how you communicate with both guests and colleagues. Be friendly and approachable in your responses, showing that you can build strong working relationships while maintaining professionalism under pressure.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations during events. Think of scenarios where you had to adapt quickly or resolve issues, and be prepared to explain your thought process and actions clearly.
