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- Tasks: Welcome guests, manage check-ins, and maintain a professional lobby environment.
- Company: Join Rapport Guest Services, a diverse and inclusive employer.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Why this job: Be the face of a leading company and make every guest feel valued.
- Qualifications: Outgoing personality with excellent communication skills and a passion for guest service.
- Other info: Opportunities for personal and professional growth in a supportive environment.
The predicted salary is between 27800 - 38800 £ per year.
This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
We are looking for a Corporate Receptionist to join our Rapport team, based in London. In this role, you will manage front-of-house operations on the ground floor, welcome and assist visitors, coordinate check-ins, handle administrative tasks, and maintain a warm and professional lobby environment.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7:30 AM and 5:30 PM, with flexibility as per business needs)
Salary: £32,883 per annum
Ideal start date: 1st of February 2026
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Offer a warm, professional welcome to every guest, ensuring they feel recognised and valued from the moment they arrive. All interactions should consistently uphold the brand's standards and values.
- Maintain comprehensive knowledge of the building's facilities and services so you can confidently guide, inform, and assist guests with any questions or wayfinding needs.
- Ensure all guest and attendee information is accurately pre-registered in the system.
- Proactively follow up on any bookings that lack names or essential details to guarantee a smooth arrival experience.
- Respond to all enquiries and service requests promptly, courteously, and efficiently, whether in person, by phone, or via email, providing clear and professional communication at all times.
- Provide operational support across multiple buildings when required, adapting to changing demands and delivering a consistent level of service and professionalism at each location.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs).
- Have an excellent command of English, verbal and written.
- Be creative, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude.
- Have the ability to work independently and as part of a large team.
- Display excellent personal presentation and interpersonal skills.
- Have passion to deliver excellent guest service in everything that they do.
- Preferably have previous experience in front-of-house within a luxury hotel, premium airlines, or a corporate business environment.
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Corporate Receptionist in London employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rapport Guest Services. Understand their values and what makes them tick. This way, you can show off how you align with their mission and culture during your chat.
✨Tip Number 2
Practice your people skills! As a Corporate Receptionist, you'll be the face of the company. So, brush up on your communication and interpersonal skills. Role-play with a friend or family member to get comfortable with welcoming guests and handling inquiries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look polished and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Corporate Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Rapport.
Tailor Your CV: Make sure your CV is tailored specifically for the Corporate Receptionist role. Highlight any relevant experience in front-of-house operations or customer service, and don’t forget to mention your ability to create a warm and inviting atmosphere!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. Remember, we appreciate clarity just as much as creativity!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to us, and you’ll have the best chance of being considered for this exciting opportunity with Rapport!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Rapport Guest Services and their values. Familiarise yourself with their commitment to inclusion and excellent guest service. This will help you align your answers with what they’re looking for.
✨Show Off Your People Skills
As a Corporate Receptionist, you'll be the first point of contact for guests. Practice how you can convey warmth and professionalism in your responses. Think of examples from your past experiences where you’ve successfully built rapport with visitors or handled tricky situations.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well. A polished appearance reflects your professionalism and shows that you take the role seriously. Remember, you’ll be representing the company’s brand right from the get-go.
✨Prepare for Common Questions
Anticipate questions related to front-of-house operations, guest service scenarios, and your ability to handle administrative tasks. Prepare specific examples that highlight your organisational skills and proactive attitude. This will demonstrate your readiness for the role.
