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- Tasks: Manage client relationships and provide top-notch collateral administration services.
- Company: Join Deutsche Bank, a leading global bank with a commitment to inclusivity.
- Benefits: Enjoy hybrid working, competitive salary, 30 days holiday, and private healthcare.
- Other info: Opportunities for continuous learning and career progression in a supportive environment.
- Why this job: Be part of a dynamic team making an impact in structured finance.
- Qualifications: Experience in corporate trust or loan administration and strong client relationship skills.
The predicted salary is between 50000 - 70000 £ per year.
This job is with Deutsche Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Position Overview
Working as part of a growing global team, as the Client Services Account Manager you will act as primary contact for your assigned clients providing collateral administration services to Collateralised Loan Obligation (CLOs) and Loan Portfolios. Working closely with sales teams and support teams to deliver best in class service to clients. This is a great opportunity to work in a client facing role within Structured Finance.
What We'll Offer You
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.
- Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
- Competitive salary and non-contributory pension
- 30 days' holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year
Your Key Responsibilities
- Responsible for a portfolio of transactions, acting as the Relationship Manager and transaction administrator for the respective clients
- Acting as the Accountable Client Owner for your portfolio of clients, responsible for day-to-day administration and periodic client reviews and attestations
- Liaising with clients, counterparties and relevant internal departments to ensure transactions and queries are dealt with in an efficient and timely manner, conducting portfolio reconciliation and monitoring of Collateralised Loan Obligation (CLO) and other structured credit transactions
- Reviewing transaction documentation in conjunction with the in-house legal team, both pre- and post-closing, ensuring the effective processing and settlement of deal related transactions, including cash payments, instructed investments and custody securities settlements
- The calculation and verification (using in-house systems) of the Interest and Principal Waterfalls and the production of Payment Reports
Your Skills And Experience
- Relevant experience in a corporate trust, cash management, custody, or loan administration function
- An understanding of the global financial services industry and debt capital markets and structured finance, with a background in transaction banking in a Securities and/or Equities environment preferable
- Confident and experienced in client relationships, able to build a rapport and maintain strong relationships with clients
- Some knowledge of the following: Payment processing, Issuing & Paying Agency Operations, Structured Finance Transaction documentation, Capital Markets Operations
How We'll Support You
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards).
About Us
Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.
If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
Client Services Account Manager - Collateralised Loan Obligation (CLO) in London employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Account Manager - Collateralised Loan Obligation (CLO) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Deutsche Bank on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Deutsche Bank’s recent projects in structured finance and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your client management skills! Since this role is all about building relationships, think of examples from your past where you’ve successfully managed client expectations or resolved issues. Be ready to share these stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Deutsche Bank.
We think you need these skills to ace Client Services Account Manager - Collateralised Loan Obligation (CLO) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Account Manager role. Highlight your relevant experience in corporate trust, cash management, or loan administration. We want to see how your skills align with what Deutsche Bank is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your understanding of structured finance and client relationships.
Showcase Your Soft Skills: In a client-facing role, soft skills are just as important as technical knowledge. Make sure to highlight your ability to build rapport and maintain strong relationships with clients. We love seeing candidates who can communicate effectively!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to the right team. Plus, you’ll get to explore more about what we do at Deutsche Bank!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Make sure you brush up on your knowledge of Collateralised Loan Obligations (CLOs) and the broader structured finance landscape. Familiarise yourself with key terms and concepts, as well as recent trends in the financial services industry. This will help you speak confidently about the role and demonstrate your expertise.
✨Showcase Your Client Relationship Skills
As a Client Services Account Manager, building strong relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlight your communication skills and how you can maintain rapport with clients, which is essential for this role.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, company culture, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or use online resources to practice common interview questions related to client services and structured finance. The more comfortable you are with your responses, the more confident you'll feel during the actual interview. Remember, confidence is key!