At a Glance
- Tasks: Drive client relationships and develop tailored learning solutions across Europe.
- Company: Fitch Learning, a leader in financial services education.
- Benefits: Hybrid work, continuous learning, health benefits, and family-friendly policies.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Make an impact in learning and development while exceeding revenue targets.
- Qualifications: Proven sales experience in financial services and excellent communication skills.
The predicted salary is between 80000 - 100000 € per year.
Fitch Learning is seeking a Client Relationship Director based in our London office. The corporate title for this role is Director. We are looking for candidates with proven experience selling to clients across Europe and managing complex client relationships.
The purpose of this role is to discover, develop, and win new learning and development programs with both new and existing clients. Working closely with the client relationship management team, and independently, you will identify opportunities to sell our solutions across the full Fitch Learning portfolio. You will work with clients to understand their business and talent development needs and, in partnership with our subject-matter experts, design tailored learning solutions to address those needs. In doing so, you will achieve or exceed an agreed revenue target. In addition, you will prospect and develop new logo opportunities across Europe. The role requires periodic travel across Europe.
Responsibilities
- Drive strategic account planning, relationship development, and internal referrals in partnership with the client relationship management team.
- Build a strong understanding of market trends, client priorities, and talent development needs across the financial services sector.
- Identify, qualify, and convert new business opportunities across Fitch Learning's suite of training and development solutions.
- Lead full-cycle sales activity: opportunity qualification, solution shaping, proposal development, pitching, negotiation, and closing.
- Maintain accurate pipeline, activity tracking, and account plans in Salesforce with strong attention to data quality.
- Produce clear and reliable revenue forecasts based on pipeline analysis and account activity.
- Ensure smooth handover of won projects to delivery teams while maintaining commercial oversight and acting as an escalation point where needed.
Qualifications
- You have a strong background in solution-based sales.
- You have experience managing complex client relationships in financial services or professional education.
- You have experience selling learning, training, talent, or professional development solutions.
- You have a track record of meeting or exceeding revenue targets.
- You can translate client strategies and business priorities into actionable account plans.
- You have excellent communication skills and a consultative selling approach.
What Would Make You Stand Out
- Demonstrated sales success in learning and development solutions within financial services.
- Experience working across multiple countries and navigating cross-cultural stakeholders.
- Business-level French or German.
- Ability to manage complex sales cycles and multiple stakeholders across large organizations.
Why Choose Fitch
- Hybrid Work Environment: 3 days per week in the office; 2 days remote.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs to ensure continuous learning.
- Investing in Your Future: Retirement planning and tuition reimbursement programs to support your goals.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings for physical, mental, financial, social, and occupational wellbeing.
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan.
- Inclusive Work Environment: A collaborative workplace where all voices are valued, supported by Employee Resource Groups.
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to volunteer in your community.
For More Information, please visit www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
Client Relationship Director in London employer: myGwork - LGBTQ+ Business Community
Fitch Learning is an exceptional employer, offering a dynamic hybrid work environment that fosters a culture of continuous learning and professional growth. With comprehensive health and wellbeing benefits, supportive parenting policies, and a commitment to community engagement, employees are empowered to thrive both personally and professionally in the vibrant city of London. Join us to be part of a collaborative team that values your contributions and invests in your future.
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. The more connections you make, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or clients, make sure to highlight your experience in managing complex client relationships and selling learning solutions. Share specific examples of how you've met or exceeded targets in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Fitch Learning, and express your interest in working with them. Tailor your approach to show how you can add value to their team and help them achieve their goals.
✨Tip Number 4
Keep your skills sharp! Stay updated on market trends and client needs in the financial services sector. Consider taking relevant courses or certifications to enhance your knowledge and skills. This will not only boost your confidence but also make you a more attractive candidate.
We think you need these skills to ace Client Relationship Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Relationship Director. Highlight your experience in solution-based sales and managing complex client relationships, especially in financial services. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for learning and development solutions. Share specific examples of how you've met or exceeded revenue targets and how you can bring that success to Fitch Learning.
Showcase Your Communication Skills:Since this role requires excellent communication skills, make sure your application reflects that. Use clear and concise language, and don't shy away from demonstrating your consultative selling approach. We love a good storyteller!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it shows you're keen on joining our team at Fitch Learning!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Client Inside Out
Before the interview, dive deep into understanding Fitch Learning's client base and their specific needs in the financial services sector. Familiarise yourself with recent trends and challenges they face, so you can demonstrate how your experience aligns with their goals.
✨Showcase Your Sales Success
Prepare to discuss your past achievements in solution-based sales. Bring concrete examples of how you've successfully managed complex client relationships and exceeded revenue targets. This will help illustrate your capability to drive results for Fitch Learning.
✨Tailor Your Approach
During the interview, be ready to discuss how you would design tailored learning solutions for potential clients. Think about how you can translate their business priorities into actionable account plans, showcasing your consultative selling approach.
✨Be Ready for Cross-Cultural Conversations
Since this role involves working across Europe, brush up on your knowledge of different cultures and business practices. If you speak French or German, mention it! This could set you apart and show your ability to navigate diverse stakeholder environments.
