Account Director - Trading in London

This job is with JCDecaux, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

As an Account Director you will manage trading service delivery and performance, including adoption levels, SLAs, capability and process for specific accounts. Identifying new business opportunities, establishing and managing sales deals, generating maximum revenue for the Company. Managing the workload and performance of the Trading Team related to specific accounts.

What You'll Be Doing

• Commercial
  • Responsible for the management of trading performance for specific accounts, including SLAs.
  • Day to day involvement in managing the relationship with Partners for all aspects of trading with specific accounts.
  • Training and support for Partners in the use of trading platforms and processes to complete bookings.
  • Oversight and initial escalation point for resolution of trading performance and issues resulting, including system performance, data integrity and governance, process optimisation for specific accounts.
  • Ensuring compliance of trading with specific accounts to JCD and market strategy and expectations.
  • Manages multiple high‑profile accounts and many important accounts spanning broad geographic areas, representing significant revenue and having diverse and complex needs.
• Team Contributor
  • Day to day management of the Trading Team; Manages the workload and performance of the relevant Trading Account Directors, Managers and Planners assigned to specific accounts.
  • Liaison with Sales and Trading Management teams.
  • Plans trading approach and has input into colleagues' approaches; manages own and often others' resources.
  • Adhere to and advocate wider adoption of the established business and commercial policies, and enabling processes and governance, in place to achieve our business strategy.
• Sales Generation
  • Inputs to the definition of, and applies the trading strategy, business rules, targeting and route to market strategies within the trading activity, working in close collaboration with the Head of Automated Trading, Head of Trading Operations, Head of Trading.
  • Input to defining and overseeing implementation of the business trading strategy, including proposition and product management, service delivery and capability development for specific accounts.
  • Has defined authority/opportunity to set and negotiate trading/service terms with moderate discretion within policy guidelines.
• Sales Expertise
  • Internally and externally recognised as a best practice sales expert within your area and expert negotiation and sales closing skills.
  • To be aware and keep up to date with the market and competitor media landscape (across media channels) to challenge the status quo and increase JCDecaux revenue growth.
• Proactive Approach
  • Manages own time on key objectives and proactively works to improve the performance of the department and business and looks for and removes (or reduce) constraints on getting things done effectively.
  • Develops effective medium to long term project plans for own area.
  • Promotes an agile approach and reduces ineffectiveness or inefficiency so that aims are achieved in the most successful way.
  • Anticipates skills, knowledge and behaviours required of role and continuously seeks to learn and develop these.
• Communication And Interpersonal Skills
  • Encourages others to work effectively with people with diverse styles and backgrounds.
  • A technical contributor that creates formal networks internally and externally, i.e. part of a formal industry network.
  • Explains/ presents complex ideas clearly and with passion.
  • Builds support for ideas through persuasion and consensus-building.
  • Negotiates effectively to achieve the desired outcome in complex situations.
• Thinking and Problem Solving
  • Develops and refines innovative solutions to problems.
  • Develops and shares innovative approaches; considering the wider impact and implications for the business.
  • Makes timely and sound decisions regarding complex issues.
  • Influences strategy and goals in own area based on business needs and priorities in to deliver objectives.
  • Supports implementation of change.

Qualifications And Experience

• Experienced in media (and preferably digital and OOH media) trading and management.
• Proven in-depth sales generation, negotiation and account management skills and experiences, preferably within the digital and OOH media marketplace.
• An understanding of business, financials, products/services, the market or the needs/challenges of assigned accounts.
• Demonstrable capability/experience to:

• Develop colleagues' and customers' understanding.
• Act as an expert in the management and delivery of customer campaigns from objective translation into booking and through to implementation.

A Little Bit More About Us...

We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way.

It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.

About Our Recruitment Process...

You find or get sent this job advert, read it, and feel like you'd be a great addition to the JCD family. You send in your application to let us know you're interested. We see your application, get excited, and give you a call. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other. You'll begin your journey with us, were excited to support and develop you throughout your career.