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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a champion of inclusivity.
- Benefits: Enjoy a fantastic rewards package with benefits for you and your loved ones.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in fast-paced environments and team leadership is essential.
- Other info: Be part of a diverse team that values authenticity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
This job is with Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
As an Assistant Store Leader you'll bring our core values to life through your team of employees. Retail excellence will be the standard encouraged day to day, in everything you do. With every decision you make and direction you set, you will put the customer at the heart of your thinking. You will help create a successful, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do, making every day better for our customers through personal experiences that count.
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK’s biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can’t wait to see what you can do.
Virgin Media O2 is an equal opportunities employer and we’re working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
Must haves
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams.
- Experience delivering first class customer experiences.
- Experience following process and procedures.
- Experience delivering reviews and performance management.
- Experience working towards targets and driving success.
The other stuff we are looking for
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What’s in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we’d love to learn more about you as a person and your experience to date. Once you’ve submitted an application the next steps of the process, if successful, are likely to include a telephone conversation and an interview. When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Assistant Store Leader Llandudno (12 month FTC) employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader Llandudno (12 month FTC)
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your storytelling skills! Think of examples from your past experiences that highlight your leadership and customer service skills. We want to hear how you've inspired teams or created amazing customer experiences.
✨Tip Number 3
Prepare questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about team dynamics or how they support employee development – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Virgin Media O2 family!
We think you need these skills to ace Assistant Store Leader Llandudno (12 month FTC)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering first-class customer experiences and leading a motivated team.
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Leader position. Highlight your experience in fast-paced environments and any leadership roles you've had. We love seeing how your skills match what we're looking for!
Be Authentic: We’re all about being your true self at Virgin Media O2. Don’t be afraid to share your unique experiences and perspectives in your application. It’s what makes you, you!
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company Values
Before your interview, take some time to understand Virgin Media O2's core values. They emphasise customer-centric thinking and inclusivity, so be ready to discuss how you can embody these values in your role as an Assistant Store Leader.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Highlight specific instances where you motivated team members or improved performance, as this will resonate well with the interviewers looking for strong leadership qualities.
✨Customer Experience is Key
Be ready to share your experiences in delivering first-class customer service. Think of scenarios where you went above and beyond for a customer, as this aligns perfectly with the company's mission to make every day better for their customers.
✨Adaptability is Essential
In a fast-paced environment, adaptability is crucial. Prepare to discuss how you've successfully navigated changes in previous roles and how you can apply that flexibility to meet the evolving needs of the business at Virgin Media O2.
