At a Glance
- Tasks: Manage daily tasks and assist clients in a dynamic, energetic environment.
- Company: Fisher Investments, an inclusive employer prioritising client service and employee growth.
- Benefits: Top-tier health plans, 28 days leave, gym subsidy, and professional development opportunities.
- Other info: Collaborative culture with ongoing training and employee appreciation events.
- Why this job: Join a team where your ideas matter and you can quickly advance your career.
- Qualifications: Fluent Italian and English, with a degree or relevant experience in finance/business.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Fisher Investments, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
The Opportunity
As an Italian Client Service Associate, you will be part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).
The Day-to-Day
Every day in this role is different! Expect a dynamic day where you will liaise with Sales Representatives, Investment Counsellors, and many other parties. You will:
- Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks
- Gain exposure to other European countries' businesses
- Help Investment Counsellors with relationship management by working with existing clients on operational inquiries
- Help produce analyses and portfolio recommendations based on the current financial situation of prospective clients
- Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility
- Report to your Client Service Team Leader who will aid in your on-the-job training and professional development
Your Qualifications
- A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)
- Native/Fluent Italian and English skills
- You can connect with a wide array of audiences by phone and email with a focus on client service
- Work well in a collaborative, team-oriented setting
- Commitment to maintain quality of work while sticking to a timeline
Why Fisher Investments Europe
The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.
Benefits
It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:
- 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
- 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
- Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees
- $10,000 fertility, hormonal health and family-forming benefit
- A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
- Gym subsidy of up to £50 per month
- Employee Assistance Program and other emotional wellbeing services
- A collaborative working environment that practises ongoing training, educational support and employee appreciation events
- Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
Fisher Investments Europe is an Equal Opportunity Employer.
Italian Client Service Associate employer: myGwork - LGBTQ+ Business Community
Fisher Investments is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for those seeking growth in the financial services sector. With a commitment to inclusivity and a focus on meritocracy, employees are encouraged to innovate and contribute meaningfully, while enjoying comprehensive benefits such as generous leave policies, health coverage, and professional training opportunities. Located in a dynamic environment, this role offers exposure to international markets and the chance to advance within a supportive team.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Italian Client Service Associate
✨Tip Number 1
Network like a pro! Reach out to current employees at Fisher Investments on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to client service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you improved processes or handled tough situations. This will demonstrate your value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fisher Investments family.
We think you need these skills to ace Italian Client Service Associate
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires native/fluent Italian and English, make sure to highlight your language proficiency in your application. Use both languages where appropriate to demonstrate your skills right from the start!
Tailor Your CV:We want to see how your experience aligns with the job description. Don’t just send a generic CV; tweak it to showcase relevant skills and experiences that match what we’re looking for in an Italian Client Service Associate.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to receive your details and keep track of your application process!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Make sure you brush up on your knowledge of finance, economics, and business concepts. Since this role involves liaising with investment counsellors and banks, being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Language Skills
As a native or fluent Italian speaker, be prepared to demonstrate your language skills during the interview. Practice answering common questions in both Italian and English to showcase your ability to connect with diverse audiences.
✨Be Ready to Collaborate
This role is all about teamwork, so think of examples from your past experiences where you've successfully worked in a team setting. Highlight how you contributed to group success and how you can bring that collaborative spirit to Fisher Investments.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, client service strategies, or opportunities for professional development. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
