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- Tasks: Provide expert immigration advice and support to international students navigating complex rules.
- Company: Join London Business School, a vibrant community in London and Dubai.
- Benefits: Competitive salary, flexible working environment, and opportunities for professional growth.
- Other info: 5-month contract with a start date in April 2026.
- Why this job: Make a real difference in students' lives while developing your skills in a dynamic setting.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
This job is with London Business School, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Why London Business School? London Business School is a global and vibrant business community based in two of the world's most dynamic cities, London and Dubai. It is where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
The Role: Do you thrive in a collaborative and interactive student-facing or customer-facing role? You will be responsible for the provision of specialist immigration advice, supporting admits and students to navigate complex immigration rules through a mixture of 1‑2‑1 appointments (in person or online), group presentations, and written guidance. The International Student Advisor will also support admits and students in seeking options to finance their studies through Student Loan providers and advise on the available loan options. This role is based in the Visa Compliance & Financial Aid Team and offers a crucial front line support service to admits, students, graduates, and staff, providing expert advice on matters related to immigration and financial aid.
Main Responsibilities:
- Efficiently manage and triage inquiries from admits, students, graduates, staff, and faculty within agreed turnaround times, delivering a premium service to all stakeholders.
- Organise and deliver training sessions to internal stakeholders on visa and financial aid matters.
- Maintain a caseload of immigration and financial aid cases, ensuring timely and thorough documentation, exploring suitable outcomes, offering follow‑up appointments, and liaising with external and internal stakeholders to achieve satisfactory resolutions.
- Design and deliver presentations and webinars, both in‑person and online, to large groups of admits and students.
- Actively participate in events organised by the Admissions and Programme teams.
- Work in partnership with Senior International Student Advisor, and Senior Manager – Visa Compliance & Financial Aid to ensure the effective and successful delivery of services.
- Maintain awareness of the compliance and reporting requirements set by UKVI, supporting both students and the School in meeting these requirements.
Ideal Candidate:
- Experience of working in a customer‑facing environment and delivering excellent customer service.
- Experience of providing support to others on complex issues in a professional environment.
- Excellent organisational skills and meticulous attention to detail.
- Ability to create and deliver engaging presentations to large groups of people.
- A high degree of professional curiosity with the desire to develop new knowledge and skills.
- A thorough understanding of UK immigration requirements and how they apply to students.
- Experience working for a Higher Education Institution (desirable).
- Experience of providing immigration advice and/or guidance (desirable).
Duration: 5 months
Salary: Competitive
International Student Advisor employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Student Advisor
✨Tip Number 1
Network like a pro! Connect with current and former International Student Advisors on LinkedIn or at events. They can give you insider tips and might even refer you to opportunities that aren't advertised.
✨Tip Number 2
Practice your presentation skills! Since this role involves delivering training sessions and webinars, get comfortable speaking in front of groups. You could even organise mock presentations with friends or colleagues to build your confidence.
✨Tip Number 3
Stay updated on immigration rules! Make sure you're well-versed in the latest UK immigration policies. This knowledge will not only help you in interviews but also show your commitment to the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the London Business School community.
We think you need these skills to ace International Student Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the International Student Advisor role. Highlight your experience in customer-facing environments and any relevant immigration knowledge. We want to see how your unique skills fit into our vibrant community!
Showcase Your Communication Skills: Since this role involves delivering presentations and providing advice, it's crucial to demonstrate your communication prowess. Use clear, engaging language in your application to reflect how you would interact with students and staff at London Business School.
Be Detail-Oriented: Attention to detail is key in this role, especially when dealing with immigration and financial aid cases. Make sure your application is free from errors and clearly organised. We appreciate candidates who take the time to present their information meticulously!
Apply Through Our Website: We encourage you to submit your application through our official website. This ensures that your application goes directly to us and helps streamline the process. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Make sure you brush up on UK immigration requirements and financial aid options. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable, which is crucial for the role of International Student Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service, especially in a student-facing or customer-facing environment. Highlight how you managed complex inquiries and delivered solutions effectively.
✨Engage with Presentations
Since you'll be delivering training sessions and presentations, practice your public speaking skills. Think about how you can make your presentations engaging and informative, and be ready to share any relevant experiences you have in this area.
✨Demonstrate Team Spirit
This role involves collaboration with various stakeholders, so be prepared to discuss how you work well in a team. Share examples of how you've partnered with others to achieve common goals, particularly in a higher education setting.