At a Glance
- Tasks: Lead technical implementation of Azure environments for our Insurance Consulting & Technology team.
- Company: WTW, an inclusive employer supporting the LGBTQ+ community.
- Benefits: 25 days annual leave, private healthcare, pension scheme, and hybrid working options.
- Other info: Join a globally diverse team with excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic tech environment while growing your career.
- Qualifications: Experience with Azure, automation tools, and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We at WTW are looking for a Implementation Lead (EMEA) to provide hands‑on technical leadership and delivery expertise supporting our Insurance Consulting & Technology (ICT) business. This role partners closely with consultancy teams, Enterprise IT, and global operations to design, build, automate, and transition secure, resilient Azure environments that enable successful client delivery across the region.
This role will primarily focus on providing technical capability to the ICT Consultancy business on their technology and related IT requirements to execute client proposals and projects. There may be direct support to key client projects as required, providing a link between Consultancy teams and Enterprise IT and/or ICT’s Technology Product and Support teams.
The Role
- Understanding of WTW applications, solutions and services that are utilised by ICT Consultancy
- Understanding of non WTW applications and solutions that are utilised by ICT Consultancy
- Building out Azure infrastructure for internal environments within EMEA as part of operational acceptance
- Utilising an “automation first” perspective to ensure that any provisioning/deployment is repeatable and consistent
- Act as key liaison with our CTS Operations Team (in Manila), ICT Technology Product and Support teams on behalf of ICT Consultancy for the region
- Planning out and scheduling implementation activities to ensure ICT Consultancy deadlines are met
- Working with the ICT Consulting teams to ensure that any development is in compliance with Corporate IT policies
- Guidance and coordination with the CTS Operations team (in Manila), including training, instruction on infrastructure build and peer review
- Working with wider CTS & ICT Technology teams to ensure that the appropriate operational tools and requirements are included, e.g. monitoring solutions, high availability services
- Perform infrastructure and solution testing, including performance benchmarking, end-to-end testing, disaster recovery, etc.
- Hand over to the CTS Operations team for BAU
- Produce detailed, high quality documentation of the delivered work
- Be a key escalation point in the event of Security and Incident Management in relation to ICT Consultancy environments. This may require activities outside of typical working hours.
- Escalation point for ICT Technology support cases that revolve around, or are dependent on the deployment of the ICT Consultancy environments by CTS
- Work within boundaries set by ICT and Corporate IT policies and processes, for example Azure Governance
Qualifications
- Proven successful track record of implementation of Azure production environments. Ideally qualified in AZ-103 or equivalent and AZ-300 and/or AZ-400 desirable
- Demonstrated experience delivering AI-enabled solutions to end users, with a strong emphasis on responsible AI principles and the effective adoption of fit‑for‑purpose tools and models within an enterprise
- Several skills suited to delivering our production services, including: Active Directory, EntraID, Group Policy
- Strong exposure to automation (Azure DevOps, GitHub, Puppet, Terraform)
- Good understanding of provisioning and configuration systems – DSC, ARM
- Python, PowerShell, CLI, JSON
- SQL, SQL Azure, MS Fabric, Databricks
- IIS (Internet Information Services)
- Windows Operating System (Windows 10, Windows 11)
- Windows Server (2016, 2019, 2022, 2025)
- Exposure to Windows & Linux containers and orchestration platforms
- Experience in working in teams operating 24x7 critical services
- Experience working in a globally diverse team with a wide range of stakeholders
- Ability to work independently or part of an extended team
- Strong verbal and written communication skills
- Success with working with senior external stakeholders
- High attention to detail and testing execution
- Proactive drive to learn new technologies
- Ability to navigate the internal workings of a global organisation to ensure delivery where not all functions report directly under their control
- Successful evidence of working with client requirements for implementation projects
- Minimum 3 years with implementation of infrastructure and 1 year with automation deployment
What We Offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com
Implementation Lead (EMEA) employer: myGwork - LGBTQ+ Business Community
WTW is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a comprehensive benefits package that includes 25 days of annual leave, private healthcare, and a defined contribution pension scheme with matched contributions. The company fosters a supportive work culture with hybrid working options, opportunities for professional growth, and a commitment to community engagement through volunteer initiatives, making it an ideal place for those seeking meaningful and rewarding employment in the EMEA region.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Lead (EMEA)
✨Tip Number 1
Network like a pro! Reach out to current employees at WTW on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Implementation Lead role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Azure environments and automation tools. Brush up on your knowledge of Active Directory, Terraform, and Python. We want to see you shine with your technical expertise, so practice explaining complex concepts in simple terms.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss past projects where you tackled challenges head-on. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining WTW and being part of our inclusive team. Let’s get you that interview!
We think you need these skills to ace Implementation Lead (EMEA)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Implementation Lead role. Highlight your Azure implementation experience and any relevant automation tools you've used. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your experience with AI-enabled solutions and working in diverse teams.
Showcase Your Technical Skills:In your application, be sure to detail your technical expertise, especially with Azure and automation tools like Terraform or Azure DevOps. We love seeing specific examples of how you've successfully implemented these technologies in past projects.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Let’s get started on this journey together!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Azure Inside Out
Make sure you brush up on your Azure knowledge, especially around production environments. Be ready to discuss your experience with Azure DevOps, GitHub, and automation tools like Terraform. This will show that you’re not just familiar with the tech but can also lead projects effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled challenges in previous roles, particularly in implementing AI-enabled solutions or managing critical services. Highlight your proactive approach and how you’ve navigated complex situations to deliver results.
✨Communicate Clearly and Confidently
Since this role involves liaising with various teams, practice articulating your thoughts clearly. Use examples from your past experiences to demonstrate your communication skills, especially when working with senior stakeholders or diverse teams.
✨Show Your Passion for Learning
Express your enthusiasm for new technologies and continuous learning. Share any recent courses or certifications you’ve pursued, especially those related to Azure or automation. This will reflect your commitment to staying ahead in the field and adapting to new challenges.
