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- Tasks: Coordinate housekeeping operations and ensure smooth communication for exceptional guest service.
- Company: Join Hyatt, a diverse and inclusive employer with a vibrant culture.
- Benefits: Enjoy 12 complimentary hotel nights, discounts, free meals, and continuous learning opportunities.
- Why this job: Be part of a team that values individuality and makes travel more human.
- Qualifications: Organised, detail-oriented, with strong communication and multitasking skills.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 31497 - 31497 £ per year.
Overview
This job is with Hyatt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Housekeeping Office Coordinator
Salary: £31,497 per annum + Service Charge
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
What You Will Do
- Open the housekeeping office, allocate room attendant sections, and prepare attendance sheets
- Review handovers and emails to communicate key updates and special requirements to shift leaders
- Monitor and update task lists, ensuring timely and efficient task completion with clear communication
- Coordinate and track room status, special projects, and outstanding jobs via internal systems (e.g. HotSOS)
- Safeguard all housekeeping office keys and phones; log all issued equipment accurately
- Log and follow up on maintenance issues reported by room attendants
- Receive and dispatch all housekeeping-related calls and coordinate responses efficiently
- Contribute to exceptional guest service through meaningful gestures and proactive communication
- Actively participate in daily briefings, sharing guest feedback and operational updates
About You
You are an organised and detail-oriented professional with strong communication and administrative skills. Skilled in multitasking and coordinating, you ensure smooth operations and timely support. Previous experience in administration or coordinating roles, preferably within housekeeping or hotel operations, is preferred.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Andaz London Liverpool Street
Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps
Apply today for this Housekeeping Office Coordinator role and start your journey with Andaz London Liverpool Street! Please note that, at this time, we are only able to consider applicants who have the existing right to work in the United Kingdom, as visa sponsorship is not available for this position.
Housekeeping Office Coordinator employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Office Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hyatt's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housekeeping and coordination. Think about how your past experiences align with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and polished. It’s all about making a great first impression, so choose an outfit that reflects the hospitality industry’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the Housekeeping Office Coordinator position at Andaz.
We think you need these skills to ace Housekeeping Office Coordinator
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your organisational abilities. We want to see how you manage tasks and keep everything running smoothly, just like you would in the housekeeping office.
Communicate Clearly: Strong communication is key for this role. Make sure your written application reflects your ability to convey information clearly and effectively, as this will be crucial in coordinating with the team.
Tailor Your Experience: Don’t forget to tailor your application to showcase any relevant experience in administration or hotel operations. We love seeing how your background aligns with what we do at Andaz!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Hyatt.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Office Coordinator. Familiarise yourself with tasks like allocating room sections and monitoring task lists. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or coordinated projects. Be ready to discuss how you prioritised tasks and ensured smooth operations, as this will highlight your suitability for the job.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked about how you would handle guest feedback or coordinate with team members, so think of specific scenarios where you excelled in communication.
✨Embrace the Company Culture
Hyatt values empathy, respect, and inclusion, so be prepared to discuss how these values resonate with you. Share personal anecdotes that reflect your commitment to creating memorable experiences for guests and fostering a positive work environment. This will show that you align with their culture.
